Crash Champions #0853 Tustin
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were quick with taking in and repairing my car. I was impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, car looks brand new
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was great -- Brian was very communicative. My only feedback is that repairs take a long time here and it was difficult to be without my car for a month.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paula was very helpful and supportive throughout the process. Thank yoi!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job start to finish, impeccable workmanship and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic quality and great customer service, Brian is an asset to your company!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job! Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to the team for the great quality repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair quality is good. But the process has been delayed multiple times.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I dealt with Paula Escobar and she was AMAZING!! She’s professional, knowledgeable and so sweet. She had so much patience with me and explained in detail the repairs that my vehicle needed. I would highly recommend Crash Champions and especially Paula Escobar to anyone! 100/100!!! THANK YOU TO EVERYONE AT CRASH CHAMPIONS WHO WERE INVOLVED WITH REPAIRING MY JEEP!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would highly recommend.
Repair Quality - 5.0/5.0 -
Excellent service and workmanship.
Customer Service - 5.0/5.0 -
Your personnel were exceptional. In particular Sean Russell. He helped greatly in getting my 911 ready for a pending sale.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
James Norman was exceptional in every way. The close relationship with USAA was very helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent customer service along with superior communication
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
4 weeks+ 15k repair and not perfect. Cracked damage front bumper intake fins missed replacement.
Repair Quality - 4.0/5.0 -
Cracked front bumper plastic intakes fins did not replace.
Customer Service - 4.0/5.0 -
Front bumper 15k repairs still missed a crack damage on front bumper plastic intakes fins. It’s should be replaced and spot out on final inspection.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good service!