Crash Champions #0853 Tustin

4.8 (348reviews)
94%
1111 Bell Ave,  Tustin,  CA  92780

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
MINI
Volkswagen

Reviews (348)

Likely to Recommend

Repair Quality

Great service and put the Porsche back together in excellent condition!

Customer Service

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I actually referred my Uber driver to you

Repair Quality

Customer Service

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Good place to get car worked on

Repair Quality

Great job. No complaints and staff is great

Customer Service

Excellent service, liz up front was very professional

My Experience

I am 100% happy and extremely appreciative with all the work you did on the car After 44,000.00 plus dollars and 8 weeks in your shop I noticed the front left rim needed paint badly which is my fault I just thought James should have caught it, I called him and spoke briefly about this and that I will need to get paint work done after getting paint work done which is a bummer Your work thus far looks perfect though I have not seen it in the sunlight yet It looks to me like you are the finest body shop in the land Thank You So Very Much Tony & Lindsey

Likely to Recommend

Repair Quality

The new trim around the wheel fender area was chipped on one side and the other side you could get all your fingers between the trim and the metal fender so it was installed incorrectly on the driver side, which after eight weeks is disappointing There was also an area of paint we showed to James that had a chip in it where it just wasn’t done correctly James agreed 100% with the assessment we made I feel your quality control could be a lot better, obviously as the car should not have Been allowed to leave the shop in this condition We brought the car back the very next day, unfortunately James is very kind and felt bad about the work that was done That is my honest feedback Thank you Tony

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did an excellent job on every level. Communication was excellent and the completed job was flawless

Customer Service

Returned Clean

My Experience

Vanessa gave such good care to us throughout the repairs. Professional, great courtesy and helpful. Repair work looks excellent and very please with the work!!

Likely to Recommend

Had a great experience and would highly recommend!!

Repair Quality

Customer Service

Extremely helpful, professional and courteous! Vanessa went out of her way to help and keep me informed. Excellent repair job! Car looks better than ever!!

Returned Clean

My Experience

Awesome customer service Thank you

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

Brian and his entire team were so professional and friendly. Excellent job and I appreciate the fact that they kept me up-to-date with the progress on the completion of my car repair.

Likely to Recommend

I couldn’t ask for a better outcome! Your shop is exceptional. Prefer the name Sterling over Crash Champions!😊

Repair Quality

Brian and the entire staff were exceptional. Professional, friendly and kept me up-to-date on the progress of my Car Repair. I give everyone a 12 out of 10.!

Customer Service

Exceptional

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Customer Service

Returned Clean

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Customer Service

Vanessa was very helpful and I like how knowledgeable she was… I felt confident leaving my car there!

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Paula was excellent in keeping me updated on the repair.

Customer Service

Paula was excellent in keeping me updated on the progress.

Returned Clean

Likely to Recommend

Repair Quality

As always, great professional and friendly sercice.

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Had to be more involved than I would have liked, but I can tell how hard they worked regardless.

Likely to Recommend

Repair Quality

Vanessa is great

Customer Service

Returned Clean

My Experience

Brian is awesome !

Likely to Recommend

Repair Quality

I was told by Brian usually they get European car and for the first time they did a Lexus. But Amazingly they did a great job on my Lexus SUV.I will highly recommend this place for anyone!

Customer Service

Courteous people