Crash Champions #0853 Tustin
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Brian and his team was Great to work with, they communicated regularly about my repairs and the car was perfect at pick up. Thank you so much for the windshield repair as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian was professional and courteous. I never felt like I was left in the dark. I always knew what was happening during the process of estimate and repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paula is an outstanding service representative.
Customer Service - 5.0/5.0 -
Outstanding service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff weee amazing. They communicated with me regularly, so I knew what was going on. And when I forgot something in the rental car, they made the extra effort to call the rental company and help me get my item back. My car looks spectacular after the repairs. I would definitely come here again if I needed repairs done to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paula is wonderful. Excellent customer service! Thanks Paula!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paula was very attentive to my concerns and she was great at following up and giving me updates on my car. She was very friendly as well. I appreciate her service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 Exceptional communication & work
My Experience - 5.0/5.0 -
My repair was a smooth process from start to finish. I was informed at every stage, no surprises. James and his team deserve a huge round of applause.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Every aspects was wonderful with the exception of one.
Customer Service - 5.0/5.0 -
Paula and Liz were amazing.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the only place I'd get work done to my Porsches.
Repair Quality - 5.0/5.0 -
Working with Paula Escobar was the most pleasant experience given the painful circumstances of not having my 911 for over the month. She was extra communicative on timing, and did everything possible to ensure a seamless transition back to normalcy. She is 10/10 no question.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great overall experience. Sean, Brian and the rest of the team were amazing from check in to check out
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian was great, car looks excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with both the repair and the customer service. Paula was professional, responsive, and helpful throughout the process. She earned my 10/10 recommendation.