Crash Champions #0853 Tustin
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Crash Champions is awesome! They do great work. I’ve used them many times and am always very happy!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service by Brian Rivera.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great! James worked hard to accommodate all of our requests. The front desk staff members were helpful and friendly. We are very happy with the job finish and quality. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all round.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend, and that is mostly due to the service from James.
Repair Quality - 5.0/5.0 -
James was excellent to work with - great communicator, very knowledgeable, and made the entire process a positive experience.
Customer Service - 5.0/5.0 -
The customer service from James made all the difference for me. He shared details on what exactly would take place, insights on the repairs and the claims process, and he worked well with the insurance company to ensure my car was fixed the right way with the right parts. If it wasn't for James, I may have gone somewhere else to repair my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, mu car was ready a day before the schedule day of completion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I literally live 2 miles away from the Crash Champions in Fountain Valley, but I chose this Tustin location due to the fact that I've brought in my car in the past and just love the workmanship when I get my car back from here. Just flawless...
Repair Quality - 5.0/5.0 -
The workmanship after picking up my 2019 Toyota RAV4 was flawless. No droopy paint, no paint over spray and all the screws were put back like how it was.
Customer Service - 5.0/5.0 -
Everyone at the repair facility from the girl at the front desk to my adjuster (James Norman) were extremely friendly and very very helpful assisting me.
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend
Repair Quality - 4.5/5.0 -
Found a new dent on my car and scratches
Customer Service - 4.0/5.0 -
Explained well the updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James is one of the best people I have ever met. He has been super helpful and very helpful. He has a lot of knowledge about the process which have helped me with the insurance company I couldn’t appreciate him more
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!!
Repair Quality - 5.0/5.0 -
Excellent Service. James went over everything in detail. He gave me timeline and gave me status of the job as time progressed. Both customer service and quality of work surpassed my expectations. I am happy with the work and will be back again, if need be. I already told my family and friends about this company.
Customer Service - 5.0/5.0 -
I love how they made it so easy for me to get a car rental. After turning in my car to them they called a driver to take me to get a car rental. Then when my car was ready i just left car on crash champion lot and they called for e rental to pick up car. So easy.
Returned Clean
My Experience - 5.0/5.0 -
I’m extremely satisfied with the service and the repairs. James got my car back to me sooner then expected based on my experience.id interview him to a much higher position like perhaps corporate , but don’t take my word for it I’d interview him he’s pretty much peaked at his current position
My Experience - 5.0/5.0 -
I was very pleased with the communication/updates about my vehicle. It took a little longer than I hoped but the work was beautiful, and they even cleaned my gross car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work took a little longer than expected but communication was good and result is beautiful
Customer Service - 5.0/5.0 -
Very friendly, no car shaming even though my car is in an embarrassing state
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend Brian to anyone
Repair Quality - 5.0/5.0 -
Brian took great care of my car and made sure the repair went flawlessly.
Customer Service - 5.0/5.0 -
Brian was very informative