Crash Champions #0854 Airway

4.7 (99reviews)
93%
2975 Airway Ave,  Costa Mesa,  CA  92626

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (99)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles look brand new after service. The shop receives high marks for professional customer service and clear communication throughout the repair process. Staff members are frequently commended for being helpful, knowledgeable, and going above and beyond expectations. Many customers appreciate being kept informed with regular updates via phone calls and text messages. The facility is noted for its cleanliness and professional atmosphere. While most repairs are completed in a timely manner, some customers experienced delays due to parts availability or insurance coordination. A few customers mentioned communication gaps or longer-than-expected repair times as areas for improvement.
Select to learn more
"The customer service was professional and excellent."
"Excellent customer service. Han service adviser maintained a good communication with us through the whole process"
"Services was spotless, love the workmanship"
"Truly a positive and amazing experience. Would highly recommend for auto collision repair. My car looks ..." Read more
"Took for ever to fixed my car, They stole money from my car.first time using their service and the last time."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job. Done quickly and looks like new.

Customer Service

Sean was great. Honest and open. I appreciate the support.

My Experience

Polite, prompt service from the whole staff - you could say I have a crush on Crash!

My Experience

Professionalism and meeting expectations are Paramount. Crash Champions exceeded both.

Likely to Recommend

Definitely

Repair Quality

Awesomeness - intake was efficient and everyone was so polite. Workmanship is higher quality and sincerely appreciated the clean car!!!

Customer Service

Perfect

Returned Clean

My Experience

I appreciated being kept informed as to the progress of my repair. Everyone I dealt with at Crash Champions was helpful, professional and polite.

Likely to Recommend

Repair Quality

Customer Service

I appreciated all the updates regarding the progress of my repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Services was spotless, love the workmanship

Customer Service

Likely to Recommend

Repair Quality

The process took an extra month longer than expected. I will not come back or tell anyone else to.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looked like new--the repair was done on a timely basis.

Customer Service

My Experience

What I like the most was: quality of the paint job, how clean was the car at delivery, and Alex support/help.

My Experience

All the staff was very helpful, especially the receptionist and the rep I worked with, Sean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thorough assessment and intake when I dropped the car. Great communication via text by Jin Han. Car was ready 2 days before expected. Easy to drop Enterprise rental car at the facility, more time consuming to pick up the rental car.

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

Likely to Recommend

Thank you

Repair Quality

Customer Service

Thank you for a great customer service. Great job with the car, fast, reliable

Returned Clean

Likely to Recommend

Repair Quality

Sean Trimborn and his team are great! Sean goes up and beyond to ensure complete client satisfaction. He keeps me informed every step of the way and provides exemplary service.

Customer Service

Returned Clean