CRG Autobody & Repair

4.6 (72reviews)
97%
1221 Taft St,  Rockville,  MD  20850
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In operation 20 years.

CRG Auto body is a family owned business our #1 priority is the customer, that is why our approach is gaining your trust with high quality repairs and a lifetime warranty for your piece of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (72)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting their vehicles look like new after repairs. The team receives high marks for professionalism, friendliness, and clear communication throughout the repair process. Customers appreciate timely updates, early completion of work, and attention to detail. Many highlight the seamless insurance coordination and hassle-free experience. The shop's commitment to customer satisfaction is evident through their willingness to go above and beyond, including after-hours assistance. While most feedback is overwhelmingly positive, a few customers mentioned minor delays with parts availability and occasional communication gaps.
AI-Generated from reviews written in the last 12 months
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"had a great experience at CRG After my car was damaged in a small accident, the team here took care of everything ..." Read more
"Working with the CRG team exceeded our expectations. Their attention to detail in every area from intake, ..." Read more
"Excellent service and very high quality of repair. My car looks like new! Good communication and very ..." Read more
"They are fantastic. They are kind and considerate. Keep you updated with car repair."
"Top Tier Customer Service"
"Amazing team. Efficient and effective and got me my car 5 days earlier then set date"
"My vehicle was ready two days ahead of the initial estimate"
"Ready before."
"It was ready early"
"Vehicle was done within a week. Earlier than expected."
"... quickly and professionally. The staff was friendly, explained the repair process clearly, and kept me updated throughout. My car now looks great like the ..." Read more
"Always got email telling what was done and what would be done next."
"Team was very helpful and kept informed with realistic expectations"
"... Auto Body was so easy and pleasant to deal with. They were extremely professional and communicative throughout." Read more
"... professional in their service and fair in their estimate. They kept me informed with progress along the way. Thank you for your professional service." Read more

Likely to Recommend

Repair Quality

Damage to the wheel bearing (suspected) is not fix. The growling sound when the vehicle is in move is still there.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Just remove ANYTHING you value prior to leaving your car there. My two handicapped parking passes left in my door pocket were missing when I picked up the car.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service

Likely to Recommend

Repair Quality

Great service went above and beyond

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job, communicated well, and at intake, were able to point out how it was obvious that the other guy hit my wife and that the lying POS was clearly at fault, which got my wife to pursue it and have that guy’s insurance accept fault.

Likely to Recommend

Repair Quality

Excellent job repairing my Range Rover

Customer Service

I received calls with updates regularly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast service and my car looks brand new after the repairs. A+ work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work and nice people

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Top Tier Customer Service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My hasn't been this nice in years! And they cleaned the interior!

Customer Service

So pleasant and easy to work with

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good overall. Not a carbon copy from before but I wouldn’t expect that of any body shop.

Customer Service

Great overall. Would be nice if for when I’m told to come in didn’t keep changing?

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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