Crowley Autobody

4.7 (559reviews)
95%
24 Redstone St.,  Bristol,  CT  06011
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Shop AssistantSparkles

In operation 56 years, 34 years at this location.

Over 55 years ago, Crowley Auto Body joined the auto industry with the intent of creating a value-added process for our customers. Wanting to create something that the Crowley team could be proud of, Ken Crowley made an investment in a stand-alone facility with the latest state-of-the-art technology that has received endorsements from a number of major insurance companies. In addition to investing in the best possible tools & technology, we also place an emphasis on building a top-notch team that you can depend on. The Crowley Auto Body team is not only able to get training from auto body schools, such as I-CAR, but we also have the unique advantage of factory training for all of the brands that we sell.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (559)

Likely to Recommend

Repair Quality

Excellent highly recommend quick turnaround and extremely high quality work

Customer Service

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Repair Quality

James, and all from the service department, techs, manager and the whole staff, took care of all my Ram’s issues,with professionalism. Very happy with the results!

Customer Service

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Repair Quality

Very professional. Took care of a problem I found immediately

Customer Service

Awesome. Answered all my questions

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Great customer service. Easy to work with.

Repair Quality

Great customer service and excellent work

Customer Service

Fantastic

Returned Clean

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Repair Quality

Process for repair was delayed too long. Update communications were lacking.

Customer Service

Repair process was too long and update communications were lacking

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Repair Quality

Great job

Customer Service

Awesome service

Likely to Recommend

I would have no trouble recommending Crowley Autobody.

Repair Quality

The Truck looks great. Thanks so much for the excellent work

Customer Service

They did a very nice job repairing my truck. Very much appreciated.

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Likely to Recommend

Repair Quality

Car looks great!

Customer Service

The customer service was great! The customer service representative was very accommodating, polite and professional. Willing to answer any questions I had and explain the process from beginning to end to me.

Returned Clean

Likely to Recommend

Repair Quality

Undetermined. As I mentioned, my rear truck does pop-open from time to time without me pressing the button and my rearview camera hasn't turned on several times. I will monitor to see if the issues subside; otherwise will reach back out to Crowley.

Customer Service

Overall, I have two areas of focus, Timely feedback and status updates as my back bumper replacement took ~4 weeks, but the clarity on when it would be completed was continuously moving due to supplier delays - an area to focus on would be customer engagement. My trunk does pop open from time to time and my rear camera doesn't always turn on. I will monitor and reach back out to Crowley if the issue persists.

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Customer Service

I was kept up to date on the progress of my SUV. Received my vehicle back on the day I was told.

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Service and your team were great

Repair Quality

You did a great job repairing my vehicle

Customer Service

Your team was very pleasant to work with

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Repair Quality

Customer Service

When I pick up the car there was a dent on the other side(passenger side). I was not super satisfied with the service

Likely to Recommend

Repair Quality

James was understanding, very detailed and always with a smile. Great job

Customer Service

Excellent

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Repair Quality

Customer Service

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My first Crowley auto was in 1972 - I have had service by the Auto Body Shop over the years always extremely satisfied with the work done!

Repair Quality

Professional, courteous, friendly, listened to my concerns and went out of his way to accommodate me.

Customer Service

Fantastic service

Returned Clean