Crowley Autobody
In operation 56 years, 34 years at this location.
Over 55 years ago, Crowley Auto Body joined the auto industry with the intent of creating a value-added process for our customers. Wanting to create something that the Crowley team could be proud of, Ken Crowley made an investment in a stand-alone facility with the latest state-of-the-art technology that has received endorsements from a number of major insurance companies. In addition to investing in the best possible tools & technology, we also place an emphasis on building a top-notch team that you can depend on. The Crowley Auto Body team is not only able to get training from auto body schools, such as I-CAR, but we also have the unique advantage of factory training for all of the brands that we sell.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were wonderful to work with. Hassle free. Very confident repair shop and went above and beyond to make my experience satisfying.
Customer Service - 5.0/5.0 -
Had a worker come to granby to pick me up !!!because when I arrived there was an issue, so I needed a ride back to pick my car up on a later date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You guys are known for doing a great job, and you did. The repairs are perfect, however, a repair the should have taken 3-4 days max turned into 17 days. My car was dropped off with a promise of a few day fix and it wasn’t even started until after that and then some. My car was drivable and if you couldn’t start working on it right away, that should have been communicated. I would have been happy to get my estimate and make an appointment for when there was time for my car repair. You are all awesome, kind and do a great job but pleeeease communicate better with customers, vendors(whoever you get parts from) and enable people to plan their lives around the repair. No one realizes how much they rely on their car until they are being without a car to do what they have to do when they have to do it. They no longer have that privilege. I would come back it I ever needed repairs again because you do amazing work but maybe change a policy or two and help your customers know that you understand their time is just as important. Thank You
My Experience - 0.0/5.0 -
My repair was meant to be a two day job, which turned into a 2.5 week job. Then after you guys forgot to bill me for the deductible, the woman who called to collect was pretty rude. I had a pretty awful sales experience buying my truck earlier this year, and after this, I can safely say that I’ll not be doing business with the Crowley auto group in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience, they did everything to my satisfaction, would go back there for any work I need done and would recommend them to all my friends and family
Customer Service - 5.0/5.0 -
Very friendly unlike other places that I have used
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work on there end. Color of the paint blends amazingly. Had one whole side of my car fixed somewhere else and the paint blend was horrible. These guys not only fix the blend the last shop had on the car the touched up small little chips and buffed out some scuffs as well. With out even being asked. My insurance was giving them a hard time with parts but they would make sure they were putting quality parts on my car. All in all it may have took sometime to get the car back but it was well worth the wait. This is the only place I will go to do any type of autobody work on my car from now on. A++++
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job repairing my car. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Crowley's has done previous repair work for me. I am satisfied with the work done and the helpfulness of office and repair staff. That is why I returned.
Repair Quality - 5.0/5.0 -
I am satisfied with the quality of repairs that Crowley had addressed in its preliminary estimate. There is a bit of a "however...", though. I had to bring my car back in to a service department within 24 hours of pick-up from Crowley due to a crack/leak in the radiator. The AAA Southington Auto Service, which took care of this new problem, said the crack might have been a result of the original incident when the right fender was pushed in. I don't know if a more thorough inspection should have been done when I originally brought the car in for the estimate of damage.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think they did a great job and Brandon was awesome!