Crowley Autobody

4.7 (572reviews)
95%
24 Redstone St.,  Bristol,  CT  06011
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Shop AssistantSparkles

In operation 56 years, 34 years at this location.

Over 55 years ago, Crowley Auto Body joined the auto industry with the intent of creating a value-added process for our customers. Wanting to create something that the Crowley team could be proud of, Ken Crowley made an investment in a stand-alone facility with the latest state-of-the-art technology that has received endorsements from a number of major insurance companies. In addition to investing in the best possible tools & technology, we also place an emphasis on building a top-notch team that you can depend on. The Crowley Auto Body team is not only able to get training from auto body schools, such as I-CAR, but we also have the unique advantage of factory training for all of the brands that we sell.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (572)

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Did a great job

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Completed in timely and repairs were well done

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Totally trust Crowley Autobody - had car towed form NY city to have them repair damages from accident!

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Took a little longer than expected but great work and clean upon pickup

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Hello You all did a fantastic job on my car. I was a little scared because I wasn't sure if you would get the correct parts for my vehicle, but you guys were great through the whole process. Thank you.

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Jim was easy too work with and the work.anship was superb.

My Experience

I was very nervous to bring my truck in for repairs. But they quickly put my mind at ease. The staff were very professional and helpful. Explained the whole process to me. I would highly recommend them.

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Returned Clean

My Experience

Car wasn’t washed as promised. Windshield had a substance on it inside & out that was very hard to clean off.

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I was kept in the loop, everything was easy and leaving the rental there at pickup is amazing! My car doesn’t even look like it was in a car accident great job!

My Experience

It took a little longer for parts to arrive than hoped but the actual work done was very good, and the team is extremely friendly and helpful.

Likely to Recommend

Process was very easy, dropped off car and it came back fixed, and the repair quality was great.

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Service was great, and communication friendly! There was a slight delay in ordering parts which I think got lost in the shuffle and pushed out the repair a little further than expected. But otherwise everything was communicated very well.

Likely to Recommend

I would still recommend you as a place to get worked done. The quality of the work was excellent and the ease of drop off and pick up was also excellent. However, it was incredibly frustrating. Trying to find out why it was taking so long.

Repair Quality

The overall quality of the repair was excellent

Customer Service

The beginning of the process was wonderful. I believe his name was Brandon, was the person I dealt with when I dropped off my vehicle. Very polite and wonderful to deal with. However, from there the service was not that great. He told me it would be about a week and a half and it ended up being a month before I got my car back. I never received any updates or anything along those lines. I called in twice to get an update and both times they told me the car would be ready that day. Both times the car was not ready that day. They were also very unclear as to why it was taking so long. Both times I called in to receive an update. The service person made me feel like I was bothering them.

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That’s not my decision

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I always had to call to get an update it would have been nice if they called