CS Waldron's A-1 Auto Body CARSTAR

4.8 (1,782reviews)
97%
164 High Street Ext,  Lancaster,  MA  01523
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Shop AssistantSparkles

In operation 26 years.

Waldron's A-1 Auto Body has a talented and driven staff of 18 trained and qualified people. Our facility is 12,000 square feet with twenty bays to accommodate several auto body repairs simultaneously. There is plenty of customer parking for over forty cars, and our lot can store over 100 vehicles. Our comfortable waiting area offers fresh hot coffee and ice cold water. Kids are welcome!

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,782)

My Experience

The car looks brand new! Awesome job on the body work. I appreciate the time and education Mike M gave to me about what was wrong with my car and what needed to be fixed and he was spot on right! He and his team worked hard to get my car ready before my insurance rental was up too. This is the second time that I have used Waldron's services. I will do so in the future and recommend them to everyone.

Likely to Recommend

I recommended them to my Dad and he had them fix his car . My Dad was very pleased with Waldren's Car star

Repair Quality

My car looks brand new! I am totally satisfied with the way my car was quoted my Mike and how everything came together and I had my car in 30 days. Mike even brought my car to me as soon as I arrived. I just had to drop the rental off at Waldrens and I drove my car away. Easy and done. This was my second time using Waldrens Car star service . I definitely recommend them to everyone !

Customer Service

Everyone is pleasant and extremely helpful. They answered so many of my questions and Mike educated me on what was wrong with my car and how to know what a bad axle looks like. Someone was always there to answer my calls.

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Satisfied

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Very friendly and accommodating. Job well done.

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My Experience

The body work was fantastic, however, there was a bit of a hiccup with the windshield. Brian the shop manager immediately rectified the situation and the entire team did a great job.

My Experience

Smooth process. Pretty quick. Good quality work

My Experience

So far we are very happy about the work done on the car. The team was professional, helpful and responsive. Thanks

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Repair Quality

The body work itself was done well. But I had mentioned several times that the backup camera had been acting up since the accident and was told each time that it would be fixed. Now that I have the car back, the backup camera is still having the same problems. At this point I’m exhausted and frustrated by the whole experience.

Customer Service

When I scheduled the initial appointment, I asked if I could drop the car off for the assessment, pick it up afterward, and bring it back once parts arrived so I wouldn’t be without a car the whole time. I also asked how long the assessment and repair would take and was told it would be under a week. After I dropped the car off, I received a text saying it would be ready in 12 days. I called to discuss the delay. The person I spoke with claimed it wasn’t really 12 days because they don’t work weekends. That felt like dismissive and disrespectful, and I had no real recourse, which was frustrating.

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Excellent service and amazing work. Communication was stellar. Thank you.

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Everyone is very accommodating and Mike was so great to work with, keeping me updated. This is my 3rd experience there, always a great job.

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They're professionals at what they do. From taking great care of my car to communicating about the status of it. They did everything very well. Totally recommend

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My Experience

My Experience

The tech Brian was very communicative and did a good job explaining what as being done to my car and how long it would take, and how they were working to get that time reduced

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