Csi Collision Specialist
In operation 44 years, 36 years at this location.
CSI Collision Specialists offers a Lifetime Written Warranty on all work performed in our facility. As members of the business community we adhere to a code of ethics and pledge honesty, integrity, safety and craftsmanship. All technicians employed hold ASE and I-CAR certificates
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with this collision center from start to finish. The quality of the repair was excellent—my car looks as good as new—and the entire process was smooth and professional. A special thank you to Franshua, who was amazing with communication throughout the whole repair. She kept me informed at every step, answered all my questions promptly, and supported me, and made what could have been a stressful situation feel easy and well-managed. Highly recommend this collision center for their workmanship, professionalism, and outstanding customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had a great experience with this collision center from start to finish. The quality of the repair was excellent—my car looks as good as new—and the entire process was smooth and professional. A special thank you to Franshua, who was amazing with communication throughout the whole repair. He kept me informed at every step, answered all my questions promptly, and made what could have been a stressful situation feel easy and well-managed. Highly recommend this collision center for their workmanship, professionalism, and outstanding customer service.
Customer Service - 4.5/5.0 -
I had a great experience with this collision center from start to finish. The quality of the repair was excellent—my car looks as good as new—and the entire process was smooth and professional. A special thank you to Franshua, who was amazing with communication throughout the whole repair. He kept me informed at every step, answered all my questions promptly, and made what could have been a stressful situation feel easy and well-managed. Highly recommend this collision center for their workmanship, professionalism, and outstanding customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a Great experience at CSI Collision and I will continue bringing in vehicles when I need any body work done. Thanks for the continued updates and the professionalism you guys always provide.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Looks like rear passenger wheel is making lot of noise and i never had that issue before. I feel like only front of the car was focused not rear axel of the car.
My Experience - 5.0/5.0 -
A speedy transaction!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
William is good. However, the repair took longer than I expected. Initially he said 2-3 weeks but finally took 5 weeks. Also, Caliber Collision with 4.5 stars on Park Row vs your shop, I chose your shop because I read review that you have regular updates. I thought it should include some images but turn out only text update which is not very helpful I think. I would suggest having some images update 2-3 times a week. To be honest without the update, I would choose the other shop. Thank you so much.
Likely to Recommend - 2.0/5.0 -
Needs time to tell. Initial impressions are not really good. Customer service is ok. Quality was good until I had the issues I mentioned above.
Repair Quality - 1.5/5.0 -
It took twice the time William initially estimated to fix, from 4 weeks to 7 weeks. He kept blaming the insurance while the insurance only partially had the responsibility for 1 week. Then the trunk is not closed correctly. When I brought it back, he kept saying it’s fine while it is not. It needs a large amount of force to push down the trunk. If you do not push it hard, it will open back up. I totally understand that there might be something you did it incorrectly or something not aligned correctly. However, refusing to the mistake is clearly unacceptable. Thank you so much. I think I had a review already and had some suggestions. This is the second review when I found this issue.
Customer Service - 1.0/5.0 -
Read the comments before.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Recently had my Tesla repaired at CSI Collision Center on Highway 6 North, and the entire experience was outstanding. The team displayed exceptional professionalism and attention to detail from start to finish. The repair quality exceeded my expectations — my car looks brand new, as if it just rolled out of the showroom. Communication was seamless throughout, and the turnaround time was impressively quick. I truly appreciate their dedication to quality work and customer satisfaction. I highly recommend CSI Collision Center to anyone seeking top-tier repair service, especially fellow Tesla owners.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job. As always. Your team is the. Best in Houston
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality repair work. Good communication throughout process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job repairing my Tesla. The team was very professional and kept me informed throughout the entire process. Communication was clear and consistent and the work was done right. highly recommend them if you’re looking for quality Tesla repairs and great customer service.
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
I really appreciated the daily updates that were sent. I felt as though I was well informed on the entire process.
My Experience - 5.0/5.0 -
Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wanted to recognize the outstanding performance of Franshua Perez. This is the third time I have dealt with Ms. Perez and her performance has been outstanding every time. Coordination was excellent, informative, and she took care of the matters related to insurance, ensuring that I received all Benefits that I was entitled to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Franshua is exceptional in handling all matters related to all aspects of the Claim, Repair, Insurance and communications
Returned Clean
My Experience - 5.0/5.0 -
Great communication through the process. I appreciated the explanation of the repairs, and that the car was clean when I picked it up. Thanks.
My Experience - 5.0/5.0 -
From the tow truck driver that promptly picked up my car, through the whole process, so easy in such a difficult time! Andreas kept me updated throughout the process and my vehicle was actually done a day early and looks AMAZING! As I never wish to be in another accident, but if I am, I know where to go!!