Custom Craft Auto Body
Custom Craft Autobody is a family owned auto repair business that has been serving the community since 1992. We have grown to a three-store company serving the whole central coast. Our goal is to provide high-quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Everyone was so polite and transparent about what was going to be done
Repair Quality - 5.0/5.0 -
20 out of ten, it was as if nothing ever happened!
Customer Service - 5.0/5.0 -
José was very polite and communicated well with what was going on with my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond my expectations. Friendly staff & quality work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, prompt and job well done! In and out in a few days. Will always use Custom Craft, lasting impression and will share our good fortune! Gracie (the car) feels beautiful again🤣♥️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super nice! Provided rides to and from rental car service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jose and his Team at Custom Craft Auto Body in San Luis Obispo. I have lived in San Luis Obispo for 45 years. I have never had such an exceptional customer service and repair experience. That are firing on all cylinders from customer service, great shop attitude and highly skilled auto body trades personnel. Highly, highly recommend Custom Craft Auto Body to friends and family. I am going to even post a recommendation at my Elks Lodge recommending them.
Repair Quality - 5.0/5.0 -
Jose and Team at Custom Craft Auto Body exceeded all expectations. All exceptionally helpful like dropping off and picking me up at my residence. They were always prompt and had exceptionally positive attitudes from the beginning to the end of the repair process. They are “ Simply the Best ”!
Customer Service - 5.0/5.0 -
Jose and his Team always greeted me with a smile and hand shake. Extremely knowledgeable about their auto body skills and what the repair process was going to be make my auto whole again. Very courteous and professional at all times and occasion's.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Extremely professional group of employees
Repair Quality - 5.0/5.0 -
My car looks beautiful everybody was polite kind and thoughtful.
Customer Service - 5.0/5.0 -
I was always kept informed about every action taken on my car which was exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose and his staff were very professional and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Custom Craft San Luis Obispo did a great job with my vehicle. They are efficient and reliable. My car was in and out within a week.
Customer Service - 5.0/5.0 -
Professional and trustworthy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. The car looks great and was done in such a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At the time of this survey, the repair work appears seamless.
Customer Service - 5.0/5.0 -
Top tier work and service was provided by Custom Craft Auto Body. A special note of thanks goes to Jose who personally drove my vehicle to my house upon completion.
Likely to Recommend - 5.0/5.0 -
The best, definitely going in my "rolodex"!
Repair Quality - 5.0/5.0 -
Jose is a wonderful concierge, and the bondo, repair and paint was completely stellar! Muy bueno!
Customer Service - 5.0/5.0 -
Primo!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t hesitate to recommend them to anyone!!
Repair Quality - 5.0/5.0 -
Very professional, excellent service and they did an excellent job on my car !! Thank you for your service!👍
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
10+++
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely efficient, caring, honest .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend Custom Craft to absolutely anyone. Two insurance jobs on two of my cars over the past few years, and customer service, quality of work, and timeliness are all unmatched. As good as it gets.