Dales Bodyworks

4.9 (588reviews)
98%
1727 E. Deer Valley Rd. Bldg. 2 Suite 5,  Phoenix,  AZ  85024
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Shop AssistantSparkles

In operation 23 years.

At Dale's Bodyworks, we've been proudly serving our community since 2003. As a family-owned and operated collision repair shop, we know that being in an accident is stressful. That's why our goal is simple—to make the repair process as easy and worry-free as possible while always looking out for what's best for you. When you bring your vehicle to us, you're more than just another repair order. We take the time to answer your questions, keep you informed, and make sure your vehicle is repaired the right way. We believe in honest work, quality repairs, and treating every customer the way we'd want our own family to be treated. We're manufacturer certified, so you can feel confident knowing your vehicle is repaired using factory-approved procedures and equipment. We also specialize in motorcycle collision repairs, giving riders the same attention to detail and quality workmanship we provide with every vehicle. For over 20 years, we've had the privilege of helping families and drivers t

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (588)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than expected after service. Paint matching, attention to detail, and flawless finishes are frequently highlighted. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Many were pleasantly surprised to receive their vehicles ahead of schedule. The pick-up and drop-off service, car detailing upon return, and staff professionalism were also warmly received. A small number of customers noted areas for improvement, including occasional delays, cleanliness of returned vehicles, and isolated quality control concerns such as paint finish issues or missing parts. These points, raised directly by customers, reflect opportunities to further elevate an already well-regarded experience.
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"... professionalism and efficiency were evident. The team did an incredible job restoring our car to its pre-accident condition. What really stood out was their attention to detail. ..." Read more
"The repair to my rear quarter panel was completed quickly and looked great. The score of 5 is because my gas ..." Read more
"The work that this shop did is amazing. They matched the paint perfectly."
"... professional, conscientious and considerate. I am always in awe of the workmanship and final presentation of my car. I cant thank you enough for an awesome ..." Read more
"Dales did an awesome job on my 2001 C5. They painted the carbon fiber hood when 3 other shops said they couldn't. The color looks great millennium yellow, not an ..." Read more
"... really stood out was their attention to detail. They kept us fully updated throughout the entire process, ensuring we knew exactly what was happening at each ..." Read more
"Great communication,loved the pick updrop off service!"
"... few days longer than initially estimated and the communication updates werent great, but we worked it out and overall they did a great job- I would use them ..." Read more
"Customer service was outstanding all the way through the process. From text messaging updates to in person ..." Read more
"They communicated when there was an update on price matching and when job was completed."

My Experience

Love Dales! They do great work

My Experience

Excellent work, great communications, really good to work with and job was completed in timely manner.

Likely to Recommend

Repair Quality

Excellent work and results.

Customer Service

Communications was great.

My Experience

Likely to Recommend

Yes, I would recommend Dales Body Shop every time somebody would need one

Repair Quality

Customer Service was very great with those guys, they kept me informed about what they were doing, and everything turned out great on the car

Customer Service

Great, Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the beginning to the end. I was impressed because Eddie didn't take Any short cuts. Every detail was perfect. I will always recommend and use this team. Thank you for taking care our truck. Sarah and Fredrick

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dales went above and beyond! We could not have asked for better service and communication. Our car was damaged 10 days before we had to drive it in our move to Texas. Eddie and his team were able to get the repair work done for us in 9 days! The other repair shop quoted us 2-5 weeks. Eddie knew our situation and time crunch and was able to deliver and make this happen for us! Beyond thankful.

Likely to Recommend

Repair Quality

Amazing company to work with! Out standing service

Customer Service

Returned Clean

My Experience

Very fast yet great quality repair.

Likely to Recommend

Repair Quality

The repair to my rear quarter panel was completed quickly and looked great. The score of 5 is because my gas filler hose was cut in half, and my gas cap was missing. When I went to refuel my truck gas began pouring all under the truck. All this happened on a Saturday, when Dales was closed. I had to go to another location for repairs and paid more money as I needed my vehicle for work early Monday morning.

Customer Service

The repair to my rear quarter panel was completed quickly and looked great. The score of 5 is because my gas filler hose was cut in half, and my gas cap was missing. When I went to refuel my truck gas began pouring all under the truck. All this happened on a Saturday, when Dales was closed. I had to go to another location for repairs and paid more money as I needed my vehicle for work early Monday morning.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and excellent customer service

Customer Service

Likely to Recommend

I already have

Repair Quality

I've used you twice for fender flares and I'll come back if I ever need it again great work

Customer Service

Returned Clean

My Experience

I would never go anywhere else for auto body repair. Very professional and transparent excellent work.

Likely to Recommend

I would always recommend Dale to my friends if they needed their services

Repair Quality

Thank you for the professional job that you do

Customer Service

Everyone who works at Dale is always very friendly and helpful

Returned Clean

My Experience

The service and work were high class. Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There were some scratches from the accident that I didn’t notice until after the repairs. I wish we they would have helped me go over the car a little bit more thoroughly

Customer Service

My Experience

Likely to Recommend

I would definitely recommend Dale's and I will be back myself in the near future.

Repair Quality

Dales did an awesome job on my 2001 C5. They painted the carbon fiber hood when 3 other shops said they couldn't. The color looks great ( millennium yellow), not an easy color to match. I Will definitely be back for other projects.

Customer Service

Customer service was outstanding all the way through the process. From text messaging updates to in person conversation when I was picking up the vehicle.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely professional, loved the updates on the progress each day. I hope I don’t have another collision but if I ever do, I’ll definitely be back and I will most definitely recommend you to my friends. Thank you!

Likely to Recommend

Repair Quality

Very happy with the results very professional body shop. I will go back again if I ever need to and will recommend to my friends.

Customer Service

Great Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast, friendly and efficient

Likely to Recommend

Repair Quality

Fast, friendly and efficient

Customer Service