Dales Bodyworks

4.9 (568reviews)
98%
1727 E. Deer Valley Rd. Bldg. 2 Suite 5,  Phoenix,  AZ  85024
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Shop AssistantSparkles

In operation 23 years.

At Dale's Bodyworks, we've been proudly serving our community since 2003. As a family-owned and operated collision repair shop, we know that being in an accident is stressful. That's why our goal is simple—to make the repair process as easy and worry-free as possible while always looking out for what's best for you. When you bring your vehicle to us, you're more than just another repair order. We take the time to answer your questions, keep you informed, and make sure your vehicle is repaired the right way. We believe in honest work, quality repairs, and treating every customer the way we'd want our own family to be treated. We're manufacturer certified, so you can feel confident knowing your vehicle is repaired using factory-approved procedures and equipment. We also specialize in motorcycle collision repairs, giving riders the same attention to detail and quality workmanship we provide with every vehicle. For over 20 years, we've had the privilege of helping families and drivers t

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (568)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than expected after service. Paint matching, attention to detail, and craftsmanship are frequently highlighted as standout strengths. Communication is a recurring positive theme, with customers appreciating regular text and call updates throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. A small number of customers noted areas for improvement, including occasional delays due to parts availability, inconsistent communication updates, and cleanliness of vehicles upon return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... easy and efficient. The customer service and the quality of workmanship was over the top. I would strongly recommend Dale's ." Read more
"The work that this shop did is amazing. They matched the paint perfectly."
"... is so professional, conscientious and considerate. I am always in awe of the workmanship and final presentation of my car. I cant thank you enough for an awesome ..." Read more
"... highly recommend this body shop to anyone looking for top-notch service, craftsmanship, and customer care." Read more
"... around. I feel it really shouldnt have come to that. There was obvious issues after the first repair attempt. I also had to come back for a 3rd time to get the ..." Read more
"... What really stood out was their attention to detail. They kept us fully updated throughout the entire process, ensuring we knew exactly what was happening at each ..." Read more
"... back days before the anticipated completion date. Each person I met at your body shop was friendly, professional, and obviously took pride in their work. I will ABSOLUTELY ..." Read more
"Pricing was as expected, app communication was not accurate. I received a message saying the car would be ready ..." Read more
"Daily updates, was finished ahead of schedule."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Please have a lead inspect vehicles before delivery. I had some quality control issues that were addressed after bringing it back in.. I mentioned it to the guy who delivered my vehicle and my concerns were minimized to an extent that it was normal. In the end yes I am satisfied.

My Experience

Fast, friendly and efficient

My Experience

They are easy to work with. Great customer service!

My Experience

Eddie was great to work .i will recommend your cop any

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done really fast. Happy about that

My Experience

Great job great customer service and quality work done right by the team at Dale’s.This is the shop for you!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Paint color was off, orange peel was notable, final rubbing out of clear coat was not good. Overspray areas not good and damage to washer nozzle area with odd marks in other areas

Customer Service

Poor finish and damage

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done

Likely to Recommend

Yes I would recommend them

Repair Quality

Customer Service

They were great to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Corey was great with the initial intake and follow-up with insurance company. Then Eddy provided ongoing updates. My car was finished ahead of schedule which I greatly appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Eddie was great to work with. I received updates regularly and my car was ready earlier than expected. I would recommend Dale’s Bodyworks to anyone needing car repairs. Thank you’

Likely to Recommend

Repair Quality

The whole experience was wonderful. Not being in an accident, that was awful. But Eddie was so kind. The process was easy, the shop kept me updated throughout the repairs. And my car was ready early. I definitely recommend Dale’s Bodyworks!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Good job completed. Corey was very friendly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional always a great job and excellent communication

Likely to Recommend

Repair Quality

Excellent work, professional, friendly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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