Dalton Collision, Inc. Blaine

4.9 (4,405reviews)
98%
355 Rutledge Pike,  Blaine,  TN  37709
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Shop AssistantSparkles

Serving the Greater Metropolitan Knoxville area and surrounding counties since 1991. I-Car Gold Class 25 years in a row, since 1998. Longest in the state of Tennessee.ASE Blue Seal Certifed 20 years in a row, since 2003. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners through update promise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Authorized
Nissan
Ram
Tesla

Reviews (4,405)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the incident. The daily text update system receives widespread acclaim, with customers appreciating being kept informed throughout every stage of the repair process. Staff professionalism, friendliness, and genuine care for customers are frequently highlighted. Many customers note repairs were completed ahead of schedule, and the complimentary interior and exterior detailing surprises and delights many. A small number of customers noted occasional delays due to parts availability or insurance coordination, and a few mentioned communication gaps or rework needs, as shared directly in their feedback.
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"I loved that there was continuous communication throughout the week and it seems like the damage was investigated thoroughly."
"A very organized business. I was very impressed with the daily text updates. My Jeep looks great."
"Zero updates given. Poor communication, unsatisfied with most of this project"

Likely to Recommend

Repair Quality

Extremely professional, they make you like a friend instead of a client, would definitely recommend to anyone

Customer Service

Returned Clean

Likely to Recommend

I would confidently recommend Dalton Collision-Blaine. The staff was fantastic and willing to help in any way. Getting the rental car when you leave your car was simply amazing.Everyone was so accommodating and helpful from the time that you go in the door.

Repair Quality

The repairs were explained and they made sure that I knew what would happen.

Customer Service

The rating of satisfied is not high enough for the customer service that I received.

Returned Clean

My Experience

Dalton always provides stellar work. Our first choice if we need body work or repairs.

My Experience

The team was awesome, communicative, and got my car done before promised.

My Experience

My Experience

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Customer Service

Returned Clean

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Yes these guys are the best!

Repair Quality

I went to pick up my vehicle everything looked great they even cleaned my car up inside and out I drove out feeling like I had a brand new car if you need any repairs this is the place to take your car I would highly recommend them Steven was so nice and kept me updated on cost Angie and staff were great!

Customer Service

I went to pick up my vehicle everything looked great they even cleaned my car up inside and out I drove out feeling like I had a brand new car if you need any repairs this is the place to take your car I would highly recommend them Steven was so nice and kept me updated on cost Angie and staff were great!

Returned Clean

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My Experience

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Returned Clean

My Experience

Fabulous as usual.Thanks again

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Returned Clean

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Returned Clean

My Experience

Everyone at Dalton Collision Blaine was very helpful, respectful and kind. They did a wonderful job repairing my vehicle and keeping me updated along the way, they made the whole experience very easy for me and my family.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, excellent work and a very fast repair

My Experience

I am extremely satisfied with my repairs. Angela kept me updated the whole time, Blair the estimator worked with me in the insurance, and Amanda the detailer left my car so clean. I’m so thankful!

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Customer Service

Returned Clean

My Experience

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My Experience

Great place. Car looks really good. Would recommend to anyone.

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Great people

Returned Clean

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Pretty quick in one week and three days! Thank you so much! 😊

Customer Service

Returned Clean

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