Malibu Collision Repair Center, LLC.

4.9 (967reviews)
98%
7741 Maynardville Pike,  Knoxville,  TN  37938
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Malibu Collision Repair Center is a premier automotive repair facility specializing in advanced collision repair for high-end, luxury, vintage, custom, and everyday vehicles. Using cutting-edge technology and expertise in materials such as carbon fiber, composites, fiberglass, aluminum, and other advanced substrates, we deliver precise, high-quality repairs designed to restore vehicles to pre-accident condition. As vehicle technology continues to evolve, Malibu Collision Repair Center remains at the forefront of the industry with advanced ADAS (Advanced Driver Assistance Systems) calibration capabilities and a commitment to manufacturer-correct repair procedures. Our facility carries numerous OEM certifications, demonstrating our dedication to meeting the rigorous standards established by leading automotive manufacturers and ensuring every repair is completed safely, accurately, and to factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Call
Email

Reviews (967)

Customers say
Overall Customer Satisfaction
Customers consistently praise Malibu Collision Repair for outstanding service quality, exceptional workmanship, and a team that goes above and beyond. Repairs are frequently described as restoring vehicles to like-new or showroom condition, with paint matching highlighted as flawless. A standout bonus appreciated by nearly all customers is the complimentary interior and exterior detailing upon vehicle return. Timeliness is a recurring strength, with many vehicles completed ahead of schedule. Communication throughout the repair process is widely commended, including text updates and proactive status calls. Repeat customers and strong referral intent reflect deep trust in the shop. A small number of customers noted minor issues such as incomplete repairs at pickup or conflicting progress information, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Paint work was a perfect match and done flawlessly, and vehicle on pickup looked cleaner than when I ..." Read more
"My car was expertly repaired. You cant even tell something had occurred that required a visit to an ..." Read more
"... anyone, they treat you well, kind and courteous and incredible work done in a timely manner." Read more
"Their work is absolutely flawless. Customer Service is concierge level. I'll recommend them to everybody ..." Read more
"The repair was done faster than expected and they were very easy to work with. My car looks so good and ..." Read more
"Yes I wasn't expecting till end of week but I got it a couple of days earlier"
"... with was very nice and helpful! Process was easy and I had my car back earlier than expected. Overall a great experience, very impressed." Read more
"Was excellent service from start to the end 4 days was extremely fast to replace the whole side of the bed of my pickup. Incredible results. From ..." Read more
"My vehicle was ready several days before the expected date if completion."
"... Collision is professional, reasonably priced, and they keep you up to date on the status of your vehicle throughout the process. I would HIGHLY recommend ..." Read more
"Very streamlined process. Great communication. Very satisfied with timely repairs."
"Nice system that keeps you updated via texts."
"The work was done in a timely manner, clear communication, and I couldn't tell that the work looked any different than the factory."
"Excellent communication throughout the entire process!!"

My Experience

Looked better than factory and all the people that works there treats everyone with respect great experience only place I would go now thanks to everyone at Malibu 👍

My Experience

The actual cost was less than their estimate. This impressed me and I feel like this is a business with integrity.

Likely to Recommend

Repair Quality

Very pleased with their work and the cost was less than the estimate.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire staff that I interacted with were top notch, extremely professional in their role.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job . Fast and courteous service.

My Experience

The paint matched perfect and work was beyond professional. I have used them before for other vehicles and would continue to recommend them. Excellent work

Likely to Recommend

Repair Quality

Excellent job.. my truck hood got painted and looks brand new now

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great friendly service!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with their service

Likely to Recommend

Repair Quality

High praises for their service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

got me in and out quickly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Paint work was a perfect match and done flawlessly, and vehicle on pickup looked cleaner than when I picked it up off the dealership lot. Very competitive pricing as well, wouldn’t go anywhere else!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Their work is absolutely flawless. Customer Service is concierge level. I'll recommend them to everybody in the future. In fact, I've already sung their praise to a friend today who needs some bodywork on their Mercedes.

Likely to Recommend

Repair Quality

Customer Service

Excellent work and service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I dropped the vehicle off pretty dirty inside and out. The Malibu crew did excellent repair work and detailed the interior way beyond any expectation I had. Thanks guys

My Experience

Likely to Recommend

Repair Quality

Very quick, professional, and good work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Malibu team does an awesome job!! My car doesn’t even look like it was hit. Keep up the good work!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Malibu Collision is professional, reasonably priced, and they keep you up to date on the status of your vehicle throughout the process. I would HIGHLY recommend them for auto body repair needs!

My Experience

I’m am usually disappointed but this time I was so happy. Made my day. They are fantastic. I already told a lot of friends and neighbors. #1

Likely to Recommend

I have already told people

Repair Quality

Better than I expected.

Customer Service

Better than I expected

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I had a great experience with Malibu Collision. The staff was very courteous, the repair work was speedy, and the final results met all of my expectations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great!!! And I’m shocked you detailed my car. Just fantastic!!!

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