Danbury Auto Collision Center
Danbury Auto Collision Center is a 30,000 square foot state of the art Collision Repair Facility. We repair all makes and models and work with all insurance company's. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
My black list is short and has few vendors on it; I an going to add this shop to my black list
Repair Quality - 0.5/5.0 -
Awful long wait for repair (3 months) Untruthful dealing from the management
Customer Service - 0.5/5.0 -
Untruthful But it is not their fault, because of the management and business model
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel rocked. Updated us the entire steps of the process and progress with our vehicle repair.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job with the repairs and the staff was extremely helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was super helpful and the team did a great job!
Customer Service - 5.0/5.0 -
Made everything very easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They absolutely did a great job on car . Staff was very nice they were there to answer any questions that . I might have had . And car was done early . Would absolutely recommend this auto shop to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff, I did not love the automatic text updates because they didn’t seem to correspond to the actual timeline, but Rachel was great about following up and responding to emails.
Likely to Recommend - 5.0/5.0 -
The staff was professional and friendly, and very responsive when I needed to bring the car back in for a minor fix. The e-mail, phone and in-person communications were great.
Repair Quality - 4.5/5.0 -
I had to bring the car back in for a minor fix, but the end result has been great.
Customer Service - 5.0/5.0 -
The in-person communication (e-mail, and updates when I was waiting in the building) was prompt.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very clean work
Customer Service - 5.0/5.0 -
Rachel and Jen were very professional, thorough and very polite with all aspects throughout the entire repair process. Keep up the great work!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Danbury Auto did an exceptional job on my car. They kept in touch with me, giving me frequent updates on the status of the repairs. Not once, did I need to contact them with questions, they were on top of it. Excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Other than missing the completion date by 1 week everything was well done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Enjoyed the text updates on my vehicles repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very professional