Darcars Collision Center of Lanham
In operation 49 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
My windscreen has a cracked on it and it wasn’t like that before I handed it over to DARCARS .The repairer promised to call me back after I laid the complaint but never did till date .
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Satisfied with repairs. Car was nice and clean when returned
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0 -
Based on my experience, I honestly wouldn't do it.
Repair Quality - 0.5/5.0 -
I've never felt so disrespected in a business. The work on the car was of very low quality. They replaced the right rim with a used one in a different color, and they didn't even mention the final repair.
Customer Service - 0.5/5.0 -
That rating goes to the DARCARS adjuster and his shop staff. The girl at the front desk is very professional. My congratulations to her for her customer service.
Likely to Recommend - 2.5/5.0 -
Can understand reasonable delay,but stayed on lot so long,one month
Repair Quality - 2.5/5.0 -
They missent the incorrect information on the part I needed,and had to resend to California,and I still had to return my car.
Customer Service - 3.0/5.0 -
My car was there for over a month,late getting started
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Lack of communication
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My vehicle still isn’t right after having my vehicle over three weeks. I’m guessing because the insurances is paying they do what they feel like doing ..
Customer Service - 1.0/5.0 -
Not at all satisfied
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I POINTED TO A SPOT ON MY CAR TO THE TECHNICIAN WHO TOOK A PIC AND PROMISED TO GET TO GEICO AND BACK TO ME. I HAVE NOT HEARD FROM HIM/GEICO SINCE FEB 18TH AND I FULFILLED MY PART BY INSTANTLY PAYING MY DEDCUTIBLE. I DONT LIKE THIS KIND OF CUSTOMER'S TREATMENT.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, they kept me updated and even washed the car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
This took too long and had zero communication.
Repair Quality - 2.0/5.0 -
The exterior looks fine. The interior is not. They reused the floor matting and the caulk job looks like a toddler did it.
Customer Service - 0.5/5.0 -
The repair took two months. After the initial call to get paperwork signed there was no further communication ever about our vehicle. We had to call ourselves every week. And every week the updates we received conflicted with the update from the previous week. At week 4 we were told it was done and in the paint shop though that didn’t actually happen for another month.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
The car took longer than expected
Customer Service - 2.0/5.0 -
There was no update
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It's good
Customer Service - 4.0/5.0 -
It's good