Darcars Collision Center of Lanham
In operation 49 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- French
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did an excellent job thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
The team did a great job of cleaning my car, which was not part of the agreed service. However, the day I picked up my car I found several bugs in it. Two
Repair Quality - 4.5/5.0 -
I was very pleased with the service and friendless I received at Darcars. The staff is among the friendliest and communicative I've ever met in any field. The reason this is 10 is that I've had some problems with my repairs since picking up my car. ;(
Customer Service - 3.5/5.0 -
I am very pleased with the treatment I received at Darcars.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The reason for this score is because the noise i was complaing about is still there. not all the time but there ant i explained that
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the car's appearance. I appreciated how it was also washed and detailed and I really appreciated the text updates on the status of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired to my satisfaction, delivered as promised and I received notifications through out the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy drop off and fast repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Everybody I encountered was extremely helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The process was pretty quick, but I felt intimidated when I returned the center to pick up my repaired car. I fould the little dot on the rear bumper (It looked like glue droppted during the repair), and asked about it. The old lady who is working there came out and started intimidating me and would not answer my questions. She made me upset. Finally, one of the worker came out and retook my car and took the dot off.
Customer Service - 2.0/5.0 -
Most people who work the center were really nice and kind. But I had a hard time with one of the old lady. I got upset because of her. I did not even complain about the little black dots (glue dropped), just aksed about it because I did not see those dots when I left my car for repair. She did not even look them carefully, but she started yelling at me.
Returned Clean
My Experience - 0.0/5.0 -
I feel like I was duped. My bumper was not replaced as promised. All you need to do is climb under the car to see that. The paint does not match and has pimple in it and a chip in the paint. My tire rim was not fixed. The frame around the front panel is now not securely reattached. I could go on and will, but I am now planning on contacting a consumer protection agency. This isn't merely a situation where Something was missed. . You were trying to pass shoddy work off as completed. Totally unacceptable.
Likely to Recommend - 0.5/5.0 -
Not only unlikely, I'm going to go out of my way to ensure no one I know goes there
Repair Quality - 0.5/5.0 -
If there was a zero I would have selected it
Customer Service - 0.5/5.0 -
I enjoyed the daily updates, too bad they were not based on fact.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is paint on the inside of the car on the center console, I will bring it back Monday morning.