Darcars Toyota Certified Collision Center

4.4 (825reviews)
89%
12210 Cherry Hill Rd,  Silver Spring,  MD  20904

At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • German
  • Russian
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (825)

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You shouldn’t carry Toyota’s name if you have such low quality customer service

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Front desk person lacks approachable customer service.

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Except front desk

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Repair was good. Thought the length of time it took to be finished was too long considering the parts were ordered in advance.

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I wanted to use Lexus for the service because that is where I purchased my car and that is where I have my service done. If there is ever a next time, I will use the shop that the insurance company suggests since the collision center customer service is lacking.

Repair Quality

The work seems to be fine, but the customer service in the collision center is lacking.

Customer Service

I called the collision center several times with no answer. My first appointment was somehow lost by the collision center. While they did get me in quickly after that, I was totally frustrated that after aligning the pick up and service of my car with the service department, it was disheartening to find out that the collision center dropped the ball.

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I would have liked the exterior of the car to be washed but that wasn't the case

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Everything went smooth and well

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Muy buena

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Did a great job with fixing my car.

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Very professional staff.

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Fue una excelente atención

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Super

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