Deacon Jones Smithfield

Likely to Recommend - 4.5/5.0 -

I have already recommended this shop to other customers..

Repair Quality - 4.0/5.0 -

Quality of repair was great .but there were little things I've seen on the car that wasn't there when it went in but it's not noticeable but they did a great job with the body work 👏 🙌

Customer Service - 5.0/5.0 -

Customer service was great answered all my questions I had

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super happy with results

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0 -

Not satisfied at all

Repair Quality - 2.5/5.0 -

They had the truck for 2 weeks and when I went to pick it up I noticed that the parts didn’t align properly so I asked them and they said they used after market parts and that is what happens when you do and they had to replace headlight and they put on one that was cracked so it need to be replaced. I would think that they would inspect everything before returning it to the customer and they did not so it is back at the body shop now and I’m not sure what’s going to happen I am not satisfied with them at all especially seeing how it is a company truck and this is the first time that sing them. I would expect them to have gone over and beyond so they could earn future business if need be but I would not recommend them ever again.

Customer Service - 2.0/5.0 -

The guy told me he doesn’t fix them he tells other people to fix them so he should know to at least tell them to inspect it before saying it is complete

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Microphone not working so now taking car to another dealership that can fix

Customer Service - 5.0/5.0 -

Always answered my ?s. Very awesome crew!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and all repairs were done perfectly and on time. I highly recommend Deacon Jones Body Shop to anyone.

Customer Service - 5.0/5.0 -

Deacon Jones Body shop did a great job repairing my car. They do excellent work and have great customer service. I highly recommend them for any type of body repair!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0 -

That rating could increase if the needed parts are located.

Repair Quality - 4.5/5.0 -

some needed parts could not be found until they are located and installed, I consider the job unfinished.

Customer Service - 4.5/5.0 -

There were a few rough spots but overall, they did a good job in keeping me informed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend the shop to anyone needing repairs.

Repair Quality - 5.0/5.0 -

You can not tell anything was ever damaged. They did excellent work.

Customer Service - 5.0/5.0 -

Everyone went above and beyond to keep me updated on progress and repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I always recommend that family and friends go to DJ for service, repair, vehicles.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0