Caliber - Clayton Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
You guys are the best!!! We have had several cars repaired by you and have absolutely been very delighted with every repair! Your customer service is impeccable! We will continue to use you whenever needed and will absolutely recommend you to everyone we know. Thank you again
My Experience - 5.0/5.0 -
Staff are professional, knowledgeable and friendly. Was confident from the first that my car would be handled with care. Excellent results; my car was repaired perfectly
My Experience - 5.0/5.0 -
Thank you for the great communication and great work on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the service. I was also very impressed with the employees. Chris was a very nice gentleman, and the lady upfront was also very pleasant. That makes a big difference. I would highly recommend them to anyone who needs repairs on their car!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to a friend or colleague. Very satisfied with the whole experience.
Repair Quality - 5.0/5.0 -
The people there were very pleasant to work with. I had to call several times and was always greeted politely. I never felt as if I was bothering them when I had a question. My car looks great. Overall, the experience was very good. I would highly recommend them to anyone.
Customer Service - 5.0/5.0 -
The people there were very pleasant to work with. I had to call several times and was always greeted politely. I never felt as if I was bothering them when I had a question. My car looks great. Overall, the experience was very good. I would highly recommend them to anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at caliber collision was professional and warm since my first visit. They insured that I had all of the information I needed, as well as updates throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did an amazing job with my repair! The customer service was exceptional and the repair was phenomenal. I had forgotten what my car looked like when it was damaged because of the smooth repair.
Customer Service - 5.0/5.0 -
The staff at Caliber collision were courteous and Corbin provided me with updates and timelines frequently.
Returned Clean
My Experience - 0.0/5.0 -
A part that was replaced or repaired is already coming off the vehicle only 1 day after picking it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to return to the shop because a part of the bumper was not fully clicked in. Manager was very helpful and nice and apologized for the inconvenience. Overall, the communication was clear and regular.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Just need that communication
Repair Quality - 5.0/5.0 -
The only thing I would suggest is more communication. Car was there for 10 days and no one ever called me about the process. I had to call them about everything.
Customer Service - 5.0/5.0 -
The only thing I would suggest is more communication. Car was there for 10 days and no one ever called me about the process. I had to call them about everything.
Returned Clean
My Experience - 5.0/5.0 -
Chris ,that worked at caliber, and I had a disagreement about time that I was told my car would be ready for pick up. It was ready on time but the back seat of my car was left dirty which had nothing to do with the repair of the front left fender. There were black marks on my tan leather seats along with trash paper. I'm the only one that drives my car and keeps it clean inside and out. I did not appreciate the way the inside of my car was left.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The repair was great, but the back seat of my car was left with food crumbs, black smudge marks, and pieces of shredded paper! I try to keep my car in clean order. I happen to be the only driver and no one seats in my back seat hardly ever. I don't know why any of the workers would be in my back seat when the problem was the left front fender. I did not appreciate that at all!
Customer Service - 2.5/5.0 -
Chris and I had a disagreement concerning the time the car would be ready. Notifications were sent, but he did not follow up by calling me as it stated. I had to call him. He was nice when I picked the car up, but gave me no indication of how my back seat was left dirty.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Hello From the first day the whole team was incredibly helpful and took great care of me. Christopher explained everything to me and what it takes to get My car back on the road. He always email, and texted me with all updates and so helpful the Entire Team. I give these guys 10 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was done so well. I am excited to write about how well of a job that was done. Everyone was just great. I would tell a friend about you guys, great Job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Corbin and Billy the paint guy (I think his name was) did a fantastic job with the quality of work. They were very fast getting the car returned to me as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful from start to finish! Thank you, Robyn and Corbin for making a stressful situation easy and comfortable!