Depaula Ford/ Collision Inc
We’ll create a written estimate of what’s recommended to complete the repair, and we will offer OEM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service mechanics on hand. We will review this estimate with you and address any questions you may have. Our collision center prides itself on being the best in the capital district. Our superb mechanics can handle anything from collision repair, restoration, to minor touch ups and detailing. We offer : Guaranteed Paint Match Free Estimates Free Loaner Cars / Replacement Transportation Full Service Detail Department Full Accessories Installation Team 2 State of the Art Frame Machines Lifetime Warranty on EVERY body or paint repair we perform!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. Clean interior when I picked it up and all body work looks good. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great
Customer Service - 5.0/5.0 -
I’m happy because I got my car in just more than a week, instead of 2 weeks,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair done very well. All your staff very helpful. My problem came at time of payment I was assessed a 70 dollar credit card charge. My bill was for 3650 dollars and no notice prior that a check wouldn’t charge the extra. I couldn’t use insurance so the extra charge really hurt.
Customer Service - 5.0/5.0 -
Car repair done very well. All your staff very helpful. My problem came at time of payment I was assessed a 70 dollar credit card charge. My bill was for 3650 dollars and no notice prior that a check wouldn’t charge the extra. I couldn’t use insurance so the extra charge really hurt.
Returned Clean
My Experience - 0.0/5.0 -
Interior not cleaned and hanging accessory broken.
My Experience - 5.0/5.0 -
I was kept in the loop by the DePaula Collision team & Kenn & Paige. They guided me through the whole process, helping me to deal with my insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.. my car is a 2025 and the damage was fixed perfectly.. the guy that goes outside with you, from the left office( unsure of his name) was amazing and is an asset to ur company. He deserves a raise
Customer Service - 3.0/5.0 -
Could of been a little better.. no contact in updates my car..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did wonderful job after my car was rear ended. The car was washed and detailed when I picked it up!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am not satisfied with the repair for the following reasons: 1. The replacement bumper was not repaired properly and has a visible dent. 2. The headlight alignment is not correct, causing uneven light focus and noticeable shadows on the left side and center area. 3. I also feel that the Geico representative handling the case was not very professional. However, I would like to mention that Mr. Kenn Dittmar was outstanding and very helpful.
Likely to Recommend - 0.5/5.0 -
I got a bad experience. If they fixed my vehicle properly I will refer to my friends and family.
Repair Quality - 2.0/5.0 -
I am not satisfied with the repair for the following reasons: 1. The replacement bumper was not repaired properly and has a visible dent. 2. The headlight alignment is not correct, causing uneven light focus and noticeable shadows on the left side and in the center. 3. The cruise control does not feel as smooth as before the repair. 4. I also feel that the Geico representative handling the case was not very professional. However, I would like to mention that Mr. Kenn Dittmar was outstanding and very helpful. I will need to bring the vehicle back to address these issues, including the bumper repair, headlight alignment, and cruise control performance.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were friendly, helpful and kept me updated through the entire process.
Customer Service - 5.0/5.0 -
Customer Service was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kenny Dittmar is very professional, attentive and thorough. Took the time to explain and answer all questions. His entire team would do the same if he was not available. I appreciate each and everyone of them, as I hope DePaula recognizes their value as members of their team.
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Kenn Dittmar and entire Team were extremely professional and attentive in answering questions and concerns. Excellent Team!