Depaula Ford/ Collision Inc
We’ll create a written estimate of what’s recommended to complete the repair, and we will offer OEM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service mechanics on hand. We will review this estimate with you and address any questions you may have. Our collision center prides itself on being the best in the capital district. Our superb mechanics can handle anything from collision repair, restoration, to minor touch ups and detailing. We offer : Guaranteed Paint Match Free Estimates Free Loaner Cars / Replacement Transportation Full Service Detail Department Full Accessories Installation Team 2 State of the Art Frame Machines Lifetime Warranty on EVERY body or paint repair we perform!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Kenny Dittmar is very professional, attentive and thorough. Took the time to explain and answer all questions. His entire team would do the same if he was not available. I appreciate each and everyone of them, as I hope DePaula recognizes their value as members of their team.
Likely to Recommend - 5.0/5.0 -
Most definitely.
Repair Quality - 5.0/5.0 -
Kenn Dittmar and entire Team were extremely professional and attentive in answering questions and concerns. Excellent Team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fantastic
Repair Quality - 5.0/5.0 -
Fantastic job!!
Customer Service - 5.0/5.0 -
Wonderful service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Reece was particularly great to work with. Super on the ball!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly people. Updates by text are really nice, although they don’t include estimated date of completion. Would definitely use the shop again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite, respectful and kept me informed on all that was being done to my vehicle
Likely to Recommend - 5.0/5.0 -
If I ever need more work I’d definitely come back and refer any family or friends you guys did an excellent job ..
Repair Quality - 5.0/5.0 -
Did a great job thank you so much for your services you guys are the best ..
Customer Service - 5.0/5.0 -
Very helpful and explained everything well
Returned Clean
My Experience - 5.0/5.0 -
I have come to know Kenn Dittmar as a reliable, trustworthy professional. Through three different repairs on my car, Kenn has provided me with necessary information regarding repairs, communicated with my insurance company and helped me with a car rental. He is fantastic! I hope there isn't a next time but if my car needs repair, Kenn is who I will call.
My Experience - 5.0/5.0 -
smooth process and I appreciate that you leave texts to keep customers updated as cars get fixed. please, don't omit that practice. thank you.
Likely to Recommend - 5.0/5.0 -
you did a great job, thx
Repair Quality - 5.0/5.0 -
appreciated the text alerts about the progress of fixing the car. thx
Customer Service - 5.0/5.0 -
if I needed anything they were more than willing to help
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Some of the same messages that appeared after the accident , on the dash board , are still showing up …. I’m not sure who needs to fix those: Mazda or the ford collision?? but both places had the car. Also, I think the right blinker works (the light) but it ticks fast. Not sure why? And at some point while my car was there - someone must has run over a large metal staple with it - because I have a slow leak in the passenger rear tire - when I left the day I picked it up - that tire was only at 17psi -so I immediately stopped to put air in it- and noticed the staple in the tire - which is still embedded in the tire. Do you all not check tire psi as standard before releasing a repaired vehicle ?? If possible let’s see if u can at least plug that for me if not replace the tire - it was fine when I brought it in. All else seems good. Thanks !!
My Experience - 5.0/5.0 -
Thank you for the speedy hassle free service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm pleased with my recent experience with Depaula collision. It was super convenient and hassle free and the staff was very helpful. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the interaction and the employee was nice. Great job to you guys.
Customer Service - 5.0/5.0 -
You can’t even tell the difference
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and and eminently courteous and helpful.
Likely to Recommend - 5.0/5.0 -
Great service and superb customer service.
Repair Quality - 5.0/5.0 -
Great service and superb customer service.
Customer Service - 5.0/5.0 -
Great service and superb customer service.