Depaula Ford/ Collision Inc

4.6 (1,050reviews)
95%
799 Central Ave,  Albany,  NY  12206

We’ll create a written estimate of what’s recommended to complete the repair, and we will offer OEM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service mechanics on hand. We will review this estimate with you and address any questions you may have. Our collision center prides itself on being the best in the capital district. Our superb mechanics can handle anything from collision repair, restoration, to minor touch ups and detailing. We offer : Guaranteed Paint Match Free Estimates Free Loaner Cars / Replacement Transportation Full Service Detail Department Full Accessories Installation Team 2 State of the Art Frame Machines Lifetime Warranty on EVERY body or paint repair we perform!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM

Reviews (1,050)

My Experience

So easy to deal wither employees and the repair process. Thank you.

Likely to Recommend

We would

Repair Quality

The repair was very good- the staff was very easy to deal with. Glad we went there for the repair

Customer Service

Paige, who seems to spearhead the collusion area, knew what to do and how to best provide information and service.

My Experience

My car had a lot of damage done from a truck scrapping down the entire drivers side even the wheels. You would never know this by looking at it today. I am very pleased. Thank you

Likely to Recommend

Repair Quality

The car looks like it was never hit. The crew did a beautiful job.

Customer Service

Returned Clean

My Experience

Excellent service. Everyone went above and beyond. My car is like new!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Appreciated the courtesy car. They were very communicative about the steps of the process the car was in. Overall it was an easy process.

My Experience

Very professional and me updated through the whole process

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Ken did an amazing job throughout the entire process. Thank you

Customer Service

Ken communicated throughout the entire process. Very good service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were great, would definitely recommend going foreard

Customer Service

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Amazing service and job well done

Repair Quality

Amazing service all around

Customer Service

Kept me posted and did an amazing job overall

Returned Clean

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Repair Quality

**The Mazda owner is DAN EDWARDS, not Jeff Gardy. The repair work looks fine! The unfortunate part was that our Mazda was damaged during a simple warranty repair by Depaula Mazda thus requiring the paint repair.

Customer Service

With Depaula Ford Collision Center? Yes! With Depaula Mazda Service? Absolutely NOT!

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Repair Quality

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Repair Quality

Recently got new tires, wheel alignment and balance. Had to come back and had them fix the alignment that they did the first time because the alignment was clearly off. Here it is Monday and I’m calling them because my car vibrates at 65 Mph. I’m so disappointed, that I have to spend more my time figuring this out

Customer Service

My Experience

Super satisfied!!! Flawless repair Thank you!!

Likely to Recommend

It seemed far more expensive than it should have been and I was not kept informed of additional work needs outside of the original insurance assessment..

Repair Quality

Customer Service

Returned Clean