Depaula Ford/ Collision Inc
We’ll create a written estimate of what’s recommended to complete the repair, and we will offer OEM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service mechanics on hand. We will review this estimate with you and address any questions you may have. Our collision center prides itself on being the best in the capital district. Our superb mechanics can handle anything from collision repair, restoration, to minor touch ups and detailing. We offer : Guaranteed Paint Match Free Estimates Free Loaner Cars / Replacement Transportation Full Service Detail Department Full Accessories Installation Team 2 State of the Art Frame Machines Lifetime Warranty on EVERY body or paint repair we perform!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Recently got new tires, wheel alignment and balance. Had to come back and had them fix the alignment that they did the first time because the alignment was clearly off. Here it is Monday and I’m calling them because my car vibrates at 65 Mph. I’m so disappointed, that I have to spend more my time figuring this out
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Super satisfied!!! Flawless repair Thank you!!
Likely to Recommend - 2.5/5.0 -
It seemed far more expensive than it should have been and I was not kept informed of additional work needs outside of the original insurance assessment..
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am greatly impressed with the outcome
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenn Dittmar did a great job very organized Thanks Dave m
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I dealt directly with Ken and he made the process very easy!! He kept me updated and he handled everything with my insurance! The car looks brand new and I couldn’t be happier with the all around experience! Thank you Ken and Team!! Best regards Peter O’Connor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken and his team in Collision were awesome from start to finish!! Whole process was seem less and I couldn’t be happier!! Thank you everyone at DePaula!! Peter O’Connor
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service from start to finish paired with a high quality repair. Thank you all I appreciate it.
My Experience - 5.0/5.0 -
Everyone was professional, polite and did a great job of communicating where they were in the process and the finished product was excellent. Job well done!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and communicated!
Customer Service - 5.0/5.0 -
Again, very professional and communicated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They where great kept me updated great job very thankful for the team that worked on my car
Customer Service - 5.0/5.0 -
Very thankful the team did a wonderful job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Everyone one kind and friendly. And everything went smoothly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kenn was awesome and friendly so was the rest of the team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the attentiveness and efficiency of my repair process with Depaula Collision! Paige was so helpful reaching out twice a week to update on my car! I am so happy with my experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am super happy with the result of the repair! Thanks so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job by the service advisor.