Depaula Ford/ Collision Inc

4.6 (1,062reviews)
94%
799 Central Ave,  Albany,  NY  12206

We’ll create a written estimate of what’s recommended to complete the repair, and we will offer OEM Parts. In addition, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service mechanics on hand. We will review this estimate with you and address any questions you may have. Our collision center prides itself on being the best in the capital district. Our superb mechanics can handle anything from collision repair, restoration, to minor touch ups and detailing. We offer : Guaranteed Paint Match Free Estimates Free Loaner Cars / Replacement Transportation Full Service Detail Department Full Accessories Installation Team 2 State of the Art Frame Machines Lifetime Warranty on EVERY body or paint repair we perform!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM

Reviews (1,062)

My Experience

Likely to Recommend

I am well satisfied with the job they did

Repair Quality

I'm very pleased with the excellent job you done to my 2014 Toyota Camry

Customer Service

Your body shop didn't excellent job on my 2014 Camry I am very happy with the job

My Experience

Courteous, friendly, knowledgeable, efficient and helpful. What more can you ask of any service provider? Thanks again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

From my first call seeking collision repair assistance to the repair results, dealing with DePaula was supportive, professional, responsive, and thorough. My Jeep looks like the day I bought it ! Kudos to the collision repairperson who did such a superb job.

My Experience

My Experience

My Experience

Vince went out of his way to provide me with outstanding service. Vince kept me in the loop and delivered my pristine Maserati ahead of schedule.

My Experience

Rt front corner of fender was not addressed at pick up. They bugged out by hand. Looks better. Big mix up with running boards. Tech did not install and said he did. They had none in stock. They sent me home and said they would call when step boards are in. Very poor outcome. But sounds like managers are on it. They said they would call me in 3-4 days when boards are in and set up install.

Likely to Recommend

Repair Quality

They forgot to install running boards. They are on order.? Someone was not paying attention. Also did not paint front rt corner of bumper. I had them hand rub the scratch out when I picked up

Customer Service

Managers were very responsive to the misses and said they would correct. They also apologized

My Experience

My car looks like brand new again perfect job thank you for your excellent work

My Experience

Your team did a fantastic job. Thank you very much

My Experience

You have my truck . Still

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They fixed my car like it was new and cleaned the inside like it was new.

My Experience

The body shop guys did an excellent job. Honestly my experience with DePaula always has me returning to this dealership...

Likely to Recommend

I do it all the time

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeff the collision. Center manager was fantastic- great customer service all the way around! Hes an asset to your company!

Likely to Recommend

Repair Quality

Customer Service

My Experience