Desoto Collision Center-Southaven

4.9 (2,348reviews)
99%
6751 Elmore Rd,  Southaven,  MS  38671
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Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (2,348)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work that often leaves vehicles looking brand new. The text message update system receives widespread appreciation, keeping customers informed throughout the repair process. A standout highlight across reviews is repairs being completed ahead of schedule, which customers describe as a wonderful surprise. The friendly, courteous, and professional atmosphere is frequently commended. A small number of customers noted minor concerns such as interior cleanliness issues and post-repair follow-up items, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... You truly cannot tell my car was ever rear-ended — the repair work is flawless. Im extremely satisfied and would highly recommend them to anyone needing ..." Read more
"Professional service rendered, from front desk to mechanics."
"... Desoto Collision for over 12 years and simply put - they are the best. I trust them and every time, they deliver a quality job. Their attention to detail ..." Read more
"Desoto Collision Centre offers top-notch work and outstanding customer services. I am quite pleased with Desoto Collision's work ..." Read more
"Give it a 9 because the tip driver side upper ceiling had black dirty marks in my fabric. That a worker did and did not try to ..." Read more
"... quickly they completed the repairs. My vehicle was finished well ahead of the estimated completion date, which was a wonderful surprise. When I picked it ..." Read more
"... the completed auto repairs were excellent. And the job was completed ahead of the time that we expected it to be completed, which allowed us to get back ..." Read more
"... estimation that was very close to the final total, they got it done before the quoted finish date and my truck looks better than it did before my accident." Read more
"... car repair and given updates along the way. They finished the job 9 days earlier than their original estimate! Very happy with the results, just waiting for the ..." Read more
"... quick and mainstreamed from beginning to end. The text messages help keep you informed on the progress your vehicle is making from start to finish. I appreciate ..." Read more
"Excellent service all around. Outstanding communication on the status of my vehicle as it progressed through the repair process. Only ..." Read more
"The updates were great. They kept me from being anxious about what was happening with the repairs on my car. ..." Read more
"Yes, they have text messaging communication and theyre very prompt in responding back."
"... Collision Center set the standard for excellence. Great communication, customer service, extremely reliable, and a great workflow!" Read more

My Experience

Very professional company. I’m very pleased with my experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Employees were so kind, gracious, and very knowledgeable. Our car was repaired to perfection and in an amazing short time. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’ve been using Desoto Collision for over 12 years and simply put - they are the best. I trust them and every time, they deliver a quality job. Their attention to detail is remarkable.

Likely to Recommend

Repair Quality

Absolutely the best auto body service in Desoto county. They do an outstanding job repairing your vehicle and keeping you informed on the progress. Again, great service

Customer Service

Excellent auto repair service. They don’t miss anything. The car looked great and they kept me informed on the progress.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a really good job and the customer service was great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keisha was very nice and Dewayne was very helpful in getting my vehicle repaired on a timely manner !

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I had a great experience and really appreciate how attentive, knowledgeable, and supportive the staff was at Desoto Collision. I will definitely recommend them to others.

Repair Quality

My car looked brand new after I picked it up. I really appreciate it.

Customer Service

The lady up front was very kind and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were friendly, professional and communication was great. My vehicle was repaired perfectly. I would definitely recommend them. Sammy Sanders was a pleasure to work with from start to finish.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent, great job

Likely to Recommend

Repair Quality

Excellent work and very quick

Customer Service

A definite completely satisief

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent job repairing the damage to my Ram truck. DCC has repaired two vehicles for me and did a great job on each! I will recommend them to anyone I know that needs auto body repair.

Customer Service

Sammy was awesome, did everything he said he said he would.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly, great work and fast

Likely to Recommend

Repair Quality

Great job and customer service

Customer Service

Great job and customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

All my questions and concerns were answered without any problem. Customer service was awesome very polite and professional

Likely to Recommend

Repair Quality

Customer service was awesome

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks like new. Desoto collision did a wonderful job on my Lexus. I’m very happy with the work they did repairing my car. Thank you!

Likely to Recommend

Repair Quality

They did a wonderful job. My Lexus looks like new. So very pleased! Thank you Dwayne

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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