Desoto Collision Center-Southaven
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I was kept informed at every step of the process and staff was very professional and friendly. The job was finished ahead of schedule and looks great. I will definitely use Desoto Collusion for any future repairs.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No problems with making a recommendation!!
Repair Quality - 5.0/5.0 -
Great service and understanding people!
Customer Service - 5.0/5.0 -
Outstanding service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely satisfied with the service I received from everyone I had the pleasure of interacting with at this facility. Each person I encountered was professional, courteous, and attentive throughout the process, from the front desk staff to the individual who personally handled my account. Dwayne Oldham, my estimator, was especially impressive. He was knowledgeable, proficient, professional, and courteous, and he kept the process moving smoothly. The work was completed in a timely manner, and I was very pleased with the overall service I received. At this time, I have not had an opportunity to thoroughly inspect the completed body work or the technical features as closely as I would like, because of personal reasons. From my initial observation, everything appears to be in good order; however, I have only had the opportunity to make a preliminary visual inspection. I would therefore like to note that my comments regarding the body work and my technical features are based on that initial observation and not on a detailed inspection. Should I identify anything upon a more thorough examination that requires attention, I will address it accordingly. Overall, I am very satisfied with my experience and the professionalism of everyone who assisted me throughout the process. Yvette
Customer Service - 5.0/5.0 -
My previous comments also reflect my satisfaction with the customer service I received from the repair shop’s personnel. I found everyone I interacted with to be professional, courteous, and helpful throughout the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The workmanship was excellent!! However the staff surpassed excellent with their courtesy, and professionalism. I loved the way they kept me updated when my vehicle was in their possession. Kudos for a job well done, I will definitely recommend them to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional Service, very professional and courteous.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
My repair was made to my complete satisfaction and the service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
U guys does excellent good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
U guys done a awesome job to my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There was an only problem: someone was eating and/or spilled, something extremely hot on the console in my Honda and between the driver's seat. Otherwise, the service was great. Thank you.
Likely to Recommend - 5.0/5.0 -
Recommend with a smile
Repair Quality - 4.5/5.0 -
The repair is very good. In fact, my friend was very impressed with repairs made. Thanks .
Customer Service - 5.0/5.0 -
The front office staff showed excellent customer service with a smile upon each of my visits. I would definitely recommend Desoto Collison.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated all of the communication!
Likely to Recommend - 5.0/5.0 -
Over all they did a good job
Repair Quality - 4.0/5.0 -
It wasn’t their fault but Ford sent the wrong mirror twice. So the repair took longer than it should have
Customer Service - 5.0/5.0 -
They did keep me informed once I first checked on my truck
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always great work 👍