Desoto Collision Center-Southaven
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an outstanding experience with DeSoto Collision of Southaven! From the very beginning, everything was handled professionally and efficiently. They were able to schedule my appointment within a week, and I dropped my vehicle off at my earliest convenience. What impressed me the most was how quickly they completed the repairs. My vehicle was finished well ahead of the estimated completion date, which was a wonderful surprise. When I picked it up, I was beyond impressed. The workmanship was exceptional—my car looked absolutely amazing! I couldn’t find a single imperfection. It truly looked as if nothing had ever happened. The pickup process was quick, smooth, and hassle-free. The entire staff was friendly, courteous, professional, and very understanding throughout the process. They made what could have been a stressful situation incredibly easy. It’s rare to find a business that delivers excellent customer service, keeps you informed, finishes ahead of schedule, and produces such high-quality work. DeSoto Collision exceeded my expectations in every way. I highly recommend DeSoto Collision of Southaven to anyone needing collision repairs. They have earned my trust, and I wouldn’t hesitate to use them again or recommend them to my family and friends. Thank you for making my vehicle look brand new again!
My Experience - 5.0/5.0 -
Great shop, completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bumper looks great!!
Customer Service - 5.0/5.0 -
Everyone was helpful and very nice.
Returned Clean
My Experience - 5.0/5.0 -
i really appreciate yall and the excellent job yall did on my car, it couldn’t be more perfect. it looks like nothing ever happened and i appreciate the time taken to update daily on the process and progress my car was in! thank yall dearly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service that we received and the completed auto repairs were excellent. And the job was completed ahead of the time that we expected it to be completed, which allowed us to get back into our car sooner. And we were very appreciative of that. And thank you all for keeping us updated along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
It’s running smoothly
Customer Service - 4.5/5.0 -
Very good and professional.
Returned Clean
My Experience - 5.0/5.0 -
Job well done! Looks brand new!!!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0 -
Great work. Looks like new.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very very nice staff! They did a fantastic job! I would highly recommend this place to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do very professional repair work at DeSoto collision. I enjoyed the same experience when they repaired my wife's jeep.
Repair Quality - 5.0/5.0 -
Upon picking up my vehiclto witness e, I was delighted to witness how well it was repaired. I'm very happy with the results.
Customer Service - 5.0/5.0 -
Everything went just great!
My Experience - 5.0/5.0 -
Mr. Sammy and Keisha are amazing people. Kind ,friendly and welcoming. Your employees did an amazing job on my Kia Sportage. Thanks again and God Bless You All 🙏🏽🫶🏽🙏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The condition to which I received, my vehicle back was not entirely what I hoped for, especially with all of the good reviews that I saw online. I would have hoped that with the amount of money that everything cost with the labor and the parts and the paint job and also with the replacement of I believe something going on with my radiator, I would have liked to at least have the empty coolant filled in my vehicle, even if I had to be charged for it, because it was part of the repair. But instead, I had to find out that my coolant was empty when my air conditioner started to blow out hot air shortly after picking up my vehicle today, which mind you was not a problem at all when I dropped off my car over three weeks ago. So the first thing that I did was go to AutoZone, buy the type of coolant that was for my vehicle, fill that up, and try to see if the coolness would come back to my air in the car. After filling up the empty coolant, the air still did not get cooler, so I went back to AutoZone to buy Freon, because surely that had to be the next thing that could possibly be wrong. But after gauging the amount of Freon in the vehicle with the pump that was purchased from AutoZone, it showed that no Freon was necessary. So I called back to Desoto collision and told them that there was some type of issue with my car's air, which was not a problem initially, and I was told to bring the vehicle back so that they could look it over, to which I explained to the nice lady that was over the phone that I had been without my vehicle for almost 3 weeks and I had to work. I couldn't turn around immediately from work and bring my car. I will bring it the next morning and she told me just to bring it between 9 AM and 11 AM. All of this is an inconvenience because not only is it over 85 degrees outside with no ac but I now have a new problem that wasn't there to begin with and it's frustrating because maintenance services on your car aren't cheap and yes, I understand that they were hired to do a job and for the most part the job was taken care of, but just to add on to that when I picked up my vehicle, I was told not to run my vehicle through any type of car wash or do any high-pressure washing or anything like that but my car was dirty on the hood and the side of the car with some type of white substance that mimicked paint that had to be scrubbed off and a deep scratch on my hood where it opens up at the top, which that was not there in the beginning either. So to add onto all of that I just went over, I want to say that I feel is though something may be loose inside of the hood or inside of the car maybe because the cool air finally started to come back, but it went out and started blowing out hot air within five minutes and it continued to do this all day. This is not what I paid for. To have something repaired just for that repair to cause other damage!