Dewey Collision Center
In operation 17 years.
Dewey Collision Center is a trusted, full-service collision repair facility dedicated to restoring vehicles to their pre-accident condition with precision and care. Serving Ankeny, Des Moines, Pleasant Hill, Altoona, and Johnston, our experienced team delivers high-quality repairs on all makes and models, including domestic, import, and high-end vehicles. We take pride in providing accurate estimates, expert craftsmanship, and a seamless repair experience by working directly with all major insurance companies. From minor dents to major collision damage, our certified technicians use advanced equipment and proven repair methods to ensure every vehicle meets the highest safety and quality standards. At Dewey Collision Center, customer satisfaction is our top priority. We offer free estimates, assist with towing when needed, and help coordinate rental vehicles to make the repair process as convenient as possible. Our commitment is simple—deliver exceptional repairs, clear communication,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, well done and communication was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed repairs were perfectly done on my motor home. Front end damage due to deer strike. Also, scheduling of repairs was handled with great flexibility as the timing involved working around a scheduled camping trip. The staff at the facility were very helpful and friendly. Communication via text and E-mail was also helpful in keeping me informed about the stages of the repair process. Dewey Collision Center also worked well with my insurer. Overall I am very pleased with the way my motor home was repaired, and if I am in need of any other collision repair in the future, I will definitely be going back to Dewey Collision Center.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Other than scratches on the bumper from installing grill, the team did a great job! Jake Simmons was very friendly and easy to work with. i’m glad my truck didn’t get totaled.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The person who did the inspection is a liar. He did communicate clearly and lied about is needed to fix. He fixed my car without my full consent.
Likely to Recommend - 0.5/5.0 -
Don’t use Dewey Collision Center.
Repair Quality - 0.5/5.0 -
I was at Dewey Collision Center for estimates. They only gave me a partial estimate. When I asked for a full estimate, they forced me to fix my car at their center. While I was still waiting for the full estimates, they already done fixing my car. It only lasted a few days after I picked up my car, we noticed that my car is not fixed as they promised. We have to take it to another workshop to fix it because we don’t trust Dewey Collision Center. They are not reliable, not helpful, and can’t fix the car well.
Customer Service - 0.5/5.0 -
Very bad customer service. Not friendly and no honesty.
My Experience - 5.0/5.0 -
The whole process was easy and amazing. They worked around my schedule and got it done when they said it would be. Perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Took almost 2 weeks to get part in
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Paint doesn’t match, parts still on order and Nash doesn’t answer his phone!
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Was told when the glass would be in, a week after that date I called because I hadnt heard anything. Got a new estimated date. Had to call back after that to finally get it scheduled. Would have been helpful for dewey to call and keep me in the loop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
This is the 2nd time I’ve had to bring it in for the same spot. The door was sagging from the factory and rubbing paint off the door and inside door frame causing it to rust. When I picked it up after the 2nd fix, there was a new dent and screws were stripped and looked like the paint had all been removed. Making this the 3rd time I’ll have to bring it in to get fixed
Customer Service - 1.0/5.0 -
Always friendly and willing to take care of issues
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Vehicle did not work that was provided for me during service.
Customer Service - 5.0/5.0 -
Nash, Mia and Jake did an jncredible job!
Returned Clean
My Experience - 0.0/5.0 -
Commutation was poor had to call several times to get updates and find out it was done
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Tahoe looks great, super happy with the work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly professional and great communication regarding the repair of my vehicle. The work done looks original great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Outstanding service and communication. I could not be more pleased with Dewey Collision Center's service.
Customer Service - 4.5/5.0 -
The personnel were highly professional and courteous. I highly recommend their services.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Would never schedule directly through them again will always schedule through service
Repair Quality - 2.5/5.0 -
Showed up already missing work because of shuttle and opening times. Said they were going to get my loaner cane back to me didn’t have a loaner and wanted to reschedule. I cannot reschedule and miss more work. Ended up with shuttle. Was supposed to come back at 330 for pick up guess what no one here at 330. I had to call and they hadn’t even left the center yet. Half hour late getting me picked up which made even later getting home
Customer Service - 2.5/5.0 -
Mia great check in guy great rest not great
Returned Clean
My Experience - 5.0/5.0 -
Only thing is repair took 2 extra days.