Stew Hansen's Clive Collision Center
In operation 6 years.
Stew Hansen’s Clive Collision Center is fully equipped to handle all of your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new condition as quickly as possible. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a major automotive repair, our trained professionals will restore your vehicle to high level standards. Give us a call today at (515) 217-3500.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The Collision Center - Yes. The Dealership - Unlikely
Repair Quality - 5.0/5.0 -
I think all the damage on my car was fixed. The people I spoke to at the Collision Center where my car was repaired were very nice to work with and they seem concerned about getting the parts necessary to fix my car as fast as possible. Then, once the parts came, repair the damage. I'm still upset that I had to pay for the total number if days I have a loaner car from Stew Hansen Hyundai dealership while my car was repaired. It wasn't my fault that I had the loaner car so long. My total loaner car bill was over $770.00. I would have felt better if the people at their dealership, when I dropped the loaner car off, if someone, anyone, would had suggested they would reduced my loaner car bill by a few days to show some concern over the length of time it took to get my car fixed. No one seemed to care. They just wanted the money. Insurance didn't pay for the loaner, I did! I'm not talking about the Collision Center - I give them an A+.
Customer Service - 5.0/5.0 -
Excellent at the Collision Center.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for also vacuuming & washing my car. It sparkles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I got the car back, there was a crack in the bumper that they just painted. Like an actual crack not a paint and there’s blue paint all over the columns inside.
Likely to Recommend - 5.0/5.0 -
Very helpful kept me in the loop. Good work performed.
Repair Quality - 5.0/5.0 -
Very good quality work performed on my vehicle
Customer Service - 5.0/5.0 -
Kept me informed of everything that was going on within my vehicle vehicle was clean and tidy, and all repairs were done to a great expectation
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair took longer than expected due to a part taking longer to receive. However, the dealership provided a loaner at no cost which was very appreciated.
My Experience - 5.0/5.0 -
Very quick and did a great job.
My Experience - 2.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Communication very poor. Multiple texts saying it was done but it wasn’t. Not very friendly at all.
My Experience - 0.0/5.0 -
Rear hatch open button not functioning. Missing interior pieces. Rear storage covers for missing. Weather Tech cargo mat is missing. Very disappointed in this first impression of your shop's workmanship. Will be contacting management.......
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Quality repairs. Low score is due to missing interior parts, weather Tech cargo mat, and outside hatch release inop.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at the collision division are so professional, which as a customer, I expected they would be. What I did not expect was how personally attentive they were to me and what I needed done. Stew Hansen’s Clive has the best team ever and I hope the company realizes it!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that I was informed as to the completion date on a daily basis.