Dewey Collision Center
In operation 17 years.
Dewey Collision Center is a trusted, full-service collision repair facility dedicated to restoring vehicles to their pre-accident condition with precision and care. Serving Ankeny, Des Moines, Pleasant Hill, Altoona, and Johnston, our experienced team delivers high-quality repairs on all makes and models, including domestic, import, and high-end vehicles. We take pride in providing accurate estimates, expert craftsmanship, and a seamless repair experience by working directly with all major insurance companies. From minor dents to major collision damage, our certified technicians use advanced equipment and proven repair methods to ensure every vehicle meets the highest safety and quality standards. At Dewey Collision Center, customer satisfaction is our top priority. We offer free estimates, assist with towing when needed, and help coordinate rental vehicles to make the repair process as convenient as possible. Our commitment is simple—deliver exceptional repairs, clear communication,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would like to have been updated when the car was not done on the day they said it would be. I had to call and ask.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
One of my first calls was not returned in a timely manner. Also, no one told me that the courtesy shuttle closed two hours before your shop closed, so late on a Friday I had no way of getting a ride. This is the kind of thing that should be communicated well in advance.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint job had indents that looked like bubbles had popped. There was a rattling noise and when we looked at the bumper the bottom screws that held it to the frame had not been installed. Backup warning sensors in bumper are not working right and molding on inside of door had not been snapped back into place.
Customer Service - 3.5/5.0 -
The front desk people were pleasant and the individual who I spoke with when I brought the vehicle back in to address the paint job issue was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job
Customer Service - 5.0/5.0 -
Very responsive and good communication
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did a great job
Customer Service - 4.0/5.0 -
Was a little slow getting the appraisal completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very polite staff. Quick service. Commendable.
My Experience - 5.0/5.0 -
Thank you for the great service. I appreciated the staff who kept me updated on the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My Car's trunk was not changed at all. I marked inside knowing that you were going to do just what you did. This is totally ridiculous.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Jake was awful to work with and extremely rude to me on the phone. We had errors still coming up on our minivan and he was insisting it was a battery so we needed to go ahead and come pick it up because he couldn't keep it on his lot. Ridiculous! We ended up making him send it to the service center and it was related to the collision so they had to resubmit it to insurance.
Customer Service - 0.5/5.0 -
See previous comment
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job always communicated during the process and the finished product was perfect
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Getting an initial appointment was easy but I had to wait almost 3 weeks to get in