Dewey Collision Center
In operation 17 years.
Dewey Collision Center is a trusted, full-service collision repair facility dedicated to restoring vehicles to their pre-accident condition with precision and care. Serving Ankeny, Des Moines, Pleasant Hill, Altoona, and Johnston, our experienced team delivers high-quality repairs on all makes and models, including domestic, import, and high-end vehicles. We take pride in providing accurate estimates, expert craftsmanship, and a seamless repair experience by working directly with all major insurance companies. From minor dents to major collision damage, our certified technicians use advanced equipment and proven repair methods to ensure every vehicle meets the highest safety and quality standards. At Dewey Collision Center, customer satisfaction is our top priority. We offer free estimates, assist with towing when needed, and help coordinate rental vehicles to make the repair process as convenient as possible. Our commitment is simple—deliver exceptional repairs, clear communication,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The customer service from all the employees was great very nice and professional, the windshield install is nice and they did a great job, the only Problem I have. Here is the trucks windshield was supposed to be done within a few days as we talked about because I needed the truck to work and it took over a month which is unacceptable. It caused me a lot of stress and you guys being a huge ford dealership and taking that long is ridiculous because I could have took it to a small shop and had it done the day the insurance check came in.
Repair Quality - 5.0/5.0 -
The customer service from all the employees was great very nice and professional, the windshield install is nice and they did a great job, the only Problem I have. Here is the trucks windshield was supposed to be done within a few days as we talked about because I needed the truck to work and it took over a month which is unacceptable. It caused me a lot of stress and you guys being a huge ford dealership and taking that long is ridiculous because I could have took it to a small shop and had it done the day the insurance check came in.
Customer Service - 0.5/5.0 -
The customer service from all the employees was great very nice and professional, the windshield install is nice and they did a great job, the only Problem I have. Here is the trucks windshield was supposed to be done within a few days as we talked about because I needed the truck to work and it took over a month which is unacceptable. It caused me a lot of stress and you guys being a huge ford dealership and taking that long is ridiculous because I could have took it to a small shop and had it done the day the insurance check came in. This ( 1 ) is for the month it took to get the job done not reflecting the job quality. The quality of the work was great
Returned Clean
My Experience - 5.0/5.0 -
Good job guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work and service were excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, helpful, efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, efficient, friendly service. Great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were all very professional from the front desk to Nash who looked over my car. I appreciate all the hard work to make my car look new, including the ones who worked on it. They all deserve a gold star.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I didn’t like the texts because it’s hard to understand what is going on with the car. Tone is hard to read. And the updates weren’t consistent. I had to reach out multiple times for updates as I didn’t have a car for a while.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were some bubbles in the vinyl striping but I think I worked out a couple. Not a huge deal. I am just a little OCD about details. The gap between the repaired panel and the hood is much tighter than the unrepaired side. Hard to tell if it was that way before the accident. Otherwise, it looks great! Like I said, I'm a little OCD about things. (Just to clarify this is Steven's wife, Teri, who owns the car) He's not as OCD as me:)
Customer Service - 5.0/5.0 -
Communication and regular updates were greatly appreciated. I never had to wonder what was going on with my car or where you were at in the process.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Jake was wonderful, but when I picked my Grand Cherokee up it was obvious there was no efffort to keep the dust and debris out of the interior of my vehicle while fixing the gate. I had to get a towel out of of the back just to wipe my seat before sitting down. I spoke with the person who back into my vehicle. He mention getting his truck bumper fixed at Karl Chevrolet. Although he didn’t have any work done on the interior since it was only the bumper Karl Chevrolet cleaned the interior of his truck. Ive spent some time cleaning my vehicle, but not to the level it was when I brought it to you. I’m disappointed with the service.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company and great people very professional
Customer Service - 5.0/5.0 -
Always the best of the best