Dick Poe Chrysler
In operation 98 years, 6 years at this location.
Dick Poe Body Shop is family owned auto repair business that has been in business since 1929 serving West Texas and Southern New Mexico community. As part of of the FCA US LLC Certified Body Shop Network we provide , Well- Trained Expert Staff, Factory-Recommended Tools, A Fully- Equipped Repair Facility, Rigorous Workmanship Standards. You can count on Dick Poe Bodyshop to deliver a hassle-free repair experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sergio and Gracie were great to work with.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Estoy muy satisfecha con el servicio que recibí en el body shop, en particular Sergio, muy profesional y amable
My Experience - 5.0/5.0 -
Excellent service and ready on predicted time. Thank you
My Experience - 0.0/5.0 -
Inner fender that was installed came off due to lack of rivets not being installed while traveling to work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was easy to work with. Sergio explained everything very well. Car was ready when expected. Shuttle driver is a safe driver.. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car still has numerous issues.
Customer Service - 2.0/5.0 -
Sergio was always polite but felt like my concerns were being ignored.
My Experience - 5.0/5.0 -
Gracie was very helpful and patience given that I am a foreigner and do not understand alot of the procedure in US.
Likely to Recommend - 0.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
All of your technicians where amazing they did great work. Your customer service needs a bit of work.
Customer Service - 3.5/5.0 -
All of your technicians where amazing they did great work. The only thing I have to make a comment on is your front office customer service (female) person. The first day I walked in she seemed bothered. I figured she was having a bad day. Unfortunately this continued. Every time I would call she would pick up and make it clear she was bothered by anyone calling in your office. This happened multiple times. It seems she has a hard time dealing with customers. I would strongly suggest not having her at the front. First impressions are everything.