Diehl Collision of Robinson

4.8 (1,298reviews)
93%
5317 Campbells Run Rd,  Pittsburgh,  PA  15205
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Shop AssistantSparkles

In operation 14 years, 7 years at this location.

Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Rivian, including fleet vehicles, General Motors, including electric vehicles, Nissan, Infiniti, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, Fiat, Honda, and Acura.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Honda
Jeep
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (1,298)

My Experience

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Repair Quality

Great work, great service, and they made the extra effort to make sure I was happy.

Customer Service

Great work, great service, and they made the extra effort to make sure I was happy.

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Repair Quality

Everyone was really friendly and great to work with!! Kept me up to date at Al time

Customer Service

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Already recommended Diehl.

Repair Quality

Diehl did a great job! They got their estimate out to me promptly and accommodated me as to time frame that I needed the work to be done. They were reasonably priced and the job was excellently done.

Customer Service

Very satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Body panels do not match up. Paint runs in places. Had to return vehicle to repaint as paint was peeling within a few weeks. Repaint process too a long time and near daily updates in status were almost always wrong.

Customer Service

Near Daly updates were almost always incorrect. Update would say that the car would be done at the latest the next day and then those continued for many days.

Returned Clean

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Repair Quality

I do have to send it back for minor fixes, but the customer service was amazing!!

Customer Service

Zack was awesome and kept me in the loop at all times

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

professional polite staff. answered all questions even ones I didn't know to ask

Customer Service

customer service was excellent, answer calls, returned calls, kept me informed through the process

Returned Clean

My Experience

Estimate time for repair should include if recalibration is required by third party, the standard "two week" timeframe will be three. I did appreciate that a team member was always available for my calls and that I received several updates by phone.

Likely to Recommend

Repair Quality

I was satisfied with the work but dissatisfied with length of time it took for such a small repair. Which costs me more in rental car fees. I was promised my car back twice. What should have been a 3 day fix was a 14

Customer Service

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Repair Quality

Great work

Customer Service

Excellent

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Repair Quality

Amazing, my Jeep looks brand new.

Customer Service

Awesome and very professional. Zack was attentive from the walk around when I dropped my Jeep off to the details upon picking my rig up. He keep me in the loop during the entire repair.

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Customer Service

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Staff quit and created delays. The new contact was much more collaborative. All that said, it cost us hundreds of dollars in additional rental cost as a result.

Repair Quality

Quality was fine. Timeline was frustrating. We had to rent a car for nearly a month.

Customer Service

Car was in the shop for nearly a month. We had to call in for updates and date kept pushing out.

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Repair Quality

Great job excellent customer service, thanks to Nicole for the great help

Customer Service

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Customer Service