Diehl Collision of Robinson
In operation 14 years, 7 years at this location.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Rivian, including fleet vehicles, General Motors, including electric vehicles, Nissan, Infiniti, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, Fiat, Honda, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I already have on several social media pages. Finding a shop you can actually trust to do the best job possible is hard even when paying out of pocket ....when they do such an exemplary job on a WARRANTY job? That tells me everything i need to know. And Ed told me that if any issues arise with the work that was done later down the line, it would be taken care of. Standing behind your work long term is the marque of folks who really care! I have been a customer of another large CDJR dealership....since before 2012...and over the more recent years they seem to have gotten too big to care sometimes......they have let me down on some things.....i did not know , this time, where to go to entrust this work to.....from my experience so far i chose wisely!! Getting from McKeesport to Robinson is a traffic hassle.....i have closer options......but i chose Diehl on a recommendation and I will now be recommending Diehl myself......the work done was so very much worth the traffic hassles. I hope i never need collision work done .......but if i do, i will be specifying Diehl Collision and Ed.....he and his crew knocked it out of the ballpark!
Repair Quality - 5.0/5.0 -
If there was a 20 i would pick 20!
Customer Service - 5.0/5.0 -
20!!! I worked with Nikole first in the process and she made it very easy to get this setup. She gave me the option of waiting for a slot where i could get a loaner vehicle or getting in earlier.....i live 30 miles away and a loaner would have been preferred......but i also wanted to get the jeep into the shop before the warranty ran out.....i saw many accounts online where folks waited and then Stelantis gave them a hard time. It was my call to do it without a loaner......and it worked out fine. Nikole cared enough to give me the option and that was awesome!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Johnathan and Nikole did a great job keeping me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zack was great!! Good guy really seemed to care about the work and our experience.
Likely to Recommend - 2.0/5.0 -
They are going to fix the things that were missed. Ill happily change this once everything is corrected
Repair Quality - 2.5/5.0 -
I have to say that did a great job getting me in. They fell short on the final product...
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service with excellent communication. Zach kept me informed every step of the way. I am satisfied with the workmanship and personnel and would highly recommend their services.
Customer Service - 5.0/5.0 -
Zach was excellent!
My Experience - 5.0/5.0 -
Amazing customer service! I got my repair done without any stress. Zac was exceptionally helpful throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ed and the rest of the team at Diehl were great. From the time I first brought my car in for an estimate until the time I picked it up after repairs were completed, Ed was very respectful and answered all f the questions I had. The team did an amazing job with my car and even made sure it was nice and clean for pick up. I will absolutely come back if I ever need any additional work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience! Ed was amazing and answered all of questions. The repairs were completed timely and my car looked great upon pick up
Customer Service - 5.0/5.0 -
Everyone was very nice and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! Quick in, quick out! Courteous, communicative!
Customer Service - 5.0/5.0
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Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
My car came back with an additional debt/scratch that was not there prior and the paint looks like melted ice cream in one section.
Customer Service - 3.5/5.0 -
Ed said he will call to fix it but I’m still waiting on him to call and schedule a repair of the items that were unsatisfactory.
Returned Clean
My Experience - 1.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0 -
No communication. Could have got it fixed for less and better job. 2 spots on door replaced with a stick substance I still haven’t gotten off. A 1 week job took near 3 weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with my repair and the communication provided throughout the process. Thorough explanation of the process as well