Dingman's Collision Center (120th & Maple)

4.9 (2,516reviews)
98%
3402 N 120th Street,  Omaha,  NE  68164
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Shop AssistantSparkles

In operation 29 years, 21 years at this location.

We are a family owned Collision repair company with five locations in Omaha, Gretna, and Papillion. We are committed to giving our customers excellent customer service and timely, quality repairs. We follow all manufacturer recommended procedures to restore your vehicle to factory-like condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,516)

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I have always been satisfied with Dingman’s both the 120th location and the 144th location ! Dingman’s does outstanding work!

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Excellent

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Outstanding !

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Quality of work seems good - but the experience around service was not.

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This is scored low due to the lack of communication from your office about the schedule of when work would begin on my vehicle. When I came into the office on Jan 3 to ask about status and Seth had to run out to the shop to get a date I knew something was amiss. My vehicle was moved from the front of the building to the back (I mistakenly was under the assumption that it was actually in the shop). Seth didn’t even tell me that the vehicle had not even been worked on as of yet. He had the opportunity to tell me on Dec 24 when he called to wish me a happy holiday. That was a nice gesture but at some point and time being able to tell me when the vehicle was scheduled to be worked on would have been helpful. I know Dingman’s utilizes some sort of scheduling software - it seemed no one knew what the plan was. On top of this - since I was looking at having to pay for a rental for an additional 3 weeks and with the lack of upfront communication by Seth, I asked for some assistance in that area. I wasn’t looking for Dingman’s to pick up the whole bill. Enterprise gave me the idea to ask for some relief. Seth called Enterprise and called me back a couple of days later. He said the Enterprise contact did not say that. Basically I was feeling like I was being told I was a liar. If he would have came back and offered something I would have worked with him. I was always planning on having to pay for a bit extra on the rental (outside of what insurance covered) but not three weeks when my vehicle sat untouched for a whole month. In my opinion, Dingman’s failed miserably here (I will say my $100 deductible was waived but that was completely after the fact when I picked up the vehicle - appreciated but almost felt like it was a pity offer).

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Fabulous service and went the extra mile for me - finding parts and handling my rental car

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Great service, they went the extra mile to find me parts in a timely;y manner and handled my rent a car details for me. Best experience I have ever had fixing a vehicle .

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I am a repeat customer. I have recommended Dingman’s to others.

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Definitely will recommend. Already have.

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Excellent customer service

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Efficient, prompt, friendly service

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friendly, attentive

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Great and fast service!

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Great and fast service! Just one suggestion, please give us the estimated time of work more accurate please. Thanks a lot!!

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I think the finish on the truck is as good or better than the factory finish.

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Seth was in contact with me throughout the process to keep me informed of the progress.

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Seth did a Great job of keeping us updated... even sent photos!

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See first comment

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I will tell everyone about my amazing experience here!

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