Doggett Collision Center South Loop

4.7 (3,430reviews)
93%
1109 South Loop West,  Houston,  TX  77054

In operation 109 years, 22 years at this location.

We specialize in restoring vehicles to their pre-accident condition using advanced techniques and equipment. These services cover everything from minor fender benders to severe structural damage. Skilled technicians perform thorough assessments, disassemble affected areas for hidden damage, and use computerized frame straightening systems to ensure precision. The goal is not only to fix visible dents but also to restore the vehicle’s structural integrity and safety standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Russian
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,430)

Likely to Recommend

They do good work

Repair Quality

Customer Service

Everything went well

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Returned Clean

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My Experience

I am very pleased with the work done on my Ford. I thank everyone for a job well done. Customer service was excellent.

Likely to Recommend

Repair Quality

I am very satisfied with the work done on my Ford. Thank you all for a job well done. Great Customer Service.

Customer Service

Returned Clean

My Experience

Raul kept me informed throughout. The repair is very well done and the car washed and cleaned on delivery. Excellent service.

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Returned Clean

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My Experience

My Experience

Thank you very much for the professional and timely work on my vehicle, despite going over the holidays. Happy new year to y’all!

My Experience

I'm truly satisfied for the work preformed on my 2019 LEXUS IS 300

Likely to Recommend

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Returned Clean

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Returned Clean

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My Experience

My experience of working with Mr.Derrick was AWESOME!!! He kept us in the loop of everything, he was attentive and listened to our concerns. He made sure our concerns were addressed and that our vehicle was returned in excellent and clean condition. I would use you all in the future, if needed. Great Job Mr. Derrick and Doggett!!!

Likely to Recommend

Repair Quality

The car literally died within a few miles of picking it up. I called to check on the progress of the repairs on 12/26 and was told it was ready. Within 1 mile, the power indicator lights came on. Within 4 miles, the car died while being driven on a street by my daughter before she could bring it back to Doggett. The car was revived by a Doggett employee who came to find her and the dead car. The car was taken to a Honda dealer nearby, but we had no communication from Doggett at all. I called Doggett, and they told me it was at Honda. I called Honda, and they reported equally poor communication upon dropping off the car. Fortunately the error by Doggett didn’t result in major car damage, and after the weekend of sitting at Honda, we were able to pick it up on 12/29 and have had no problems since then. The repairs that caused it to go to the collision center were repaired with great satisfaction.

Customer Service

Never once received a phone call Doggett while my car was being worked on for two weeks in the shop. The only updates I got were when I called to request an update. When our car died, I still did not receive any information from Doggett that day. Only three days later when Doug came back to work on the Monday after Christmas, did I get any phone calls from Doggett.

Returned Clean

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Likely to Recommend

Quality: 5/10 – My vehicle had to be sent back twice for rework, which speaks to the inconsistency in repair quality. Service: 0/10 – I am extremely disappointed in how this shop handled a serious issue. During the repair period, $420 in cash went missing from my vehicle. The wallet was clearly disturbed. When I reported it, the manager attempted to brush off responsibility, citing a waiver that was never explained or properly disclosed to me. I have since filed a police report — Incident #1705966-25 — due to the complete lack of accountability and refusal to provide documentation or support. I expect Doggett Collision Center to take this incident seriously and respond with appropriate action to resolve the matter. Failing to do so reflects a concerning disregard for customer trust and property.

Repair Quality

Quality: 5/10 – My vehicle had to be sent back twice for rework, which speaks to the inconsistency in repair quality. Service: 0/10 – I am extremely disappointed in how this shop handled a serious issue. During the repair period, $420 in cash went missing from my vehicle. The wallet was clearly disturbed. When I reported it, the manager attempted to brush off responsibility, citing a waiver that was never explained or properly disclosed to me. I have since filed a police report (Incident #1705966-25) due to the complete lack of accountability and refusal to provide documentation or support. I expect Doggett Collision Center to take this incident seriously and respond with appropriate action to resolve the matter. Failing to do so reflects a concerning disregard for customer trust and property.

Customer Service

Quality: 5/10 – My vehicle had to be sent back twice for rework, which speaks to the inconsistency in repair quality. Service: 0/10 – I am extremely disappointed in how this shop handled a serious issue. During the repair period, $420 in cash went missing from my vehicle. The wallet was clearly disturbed. When I reported it, the manager attempted to brush off responsibility, citing a waiver that was never explained or properly disclosed to me. I have since filed a police report (Incident #1705966-25) due to the complete lack of accountability and refusal to provide documentation or support. I expect Doggett Collision Center to take this incident seriously and respond with appropriate action to resolve the matter. Failing to do so reflects a concerning disregard for customer trust and property.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David Abrigo and Raul Zuniga were very professional and courteous. Repair work was done very promptly.

Likely to Recommend

Repair Quality

Customer Service

Friendly. Courteous. Prompt. Professional. Knowledgeable.

Returned Clean

My Experience

Very good services. Job done quickly.

My Experience

David Abrigo was friendly and communicated regularly. Service was prompt and performed well. Thank you!

Likely to Recommend

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Customer Service

Returned Clean