Doggett Collision Center South Loop
In operation 109 years, 22 years at this location.
We specialize in restoring vehicles to their pre-accident condition using advanced techniques and equipment. These services cover everything from minor fender benders to severe structural damage. Skilled technicians perform thorough assessments, disassemble affected areas for hidden damage, and use computerized frame straightening systems to ensure precision. The goal is not only to fix visible dents but also to restore the vehicle’s structural integrity and safety standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Russian
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall were great the whole team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I would rate my experience with your collision shop as below average. I dropped off my car on May 19 and was told it was ready on May 29. The repair was delayed because the shop first waited for the replacement wheels and later discovered that additional parts also needed to be ordered. I wonder why the car was not fully inspected at the beginning so all required parts could have been ordered together. However, this delay was not my main concern. I informed the shop that I would pick up the car on June 1. When I arrived at 9:00 a.m., paid my deductible, and received the key, the car was still not ready in front of the shop. I had to wait for someone to bring it to me. When it arrived, it was wet and appeared to have just been washed. I inspected the replacement wheels and immediately noticed scratches. I took photos and asked an employee to inspect them. The person handling my case was unavailable, but another employee agreed that the wheels were scratched and took the car back for correction. The shop provided a rental car, but this situation should never have occurred. It appeared that no one had properly inspected the car before telling me it was ready. After the second repair, I discovered that the installed wheel nuts were different from the original ones and did not appear to be correct for my car. I explained this to the employee handling my case and showed him the original wheel nuts. Because the replacement wheels were the same model, the wheel nuts should also have been the same. However, he dismissed my concern and said he had installed whatever Honda provided. I later took my car to Doggett Honda Med Center, where the dealership confirmed that the installed wheel nuts were incorrect. They said the correct parts should match my original wheel nuts and advised me to return to the collision shop for replacement. I had already raised this issue with your shop and felt that my concern was ignored, so I decided not to return and waste more time and energy. I was also disappointed that the employee handling my case never apologized for the scratched wheels, the incorrect wheel nuts, or the inconvenience. I do not know whether anyone will review this feedback or take action. However, because of the poor final inspection, incorrect parts, repeated inconvenience, and lack of concern, I cannot recommend this collision shop to my friends or anyone else. I would not want anyone I care about to have the same experience.
Customer Service - 1.0/5.0 -
I would rate my experience with your collision shop as below average. I dropped off my car on May 19 and was told it was ready on May 29. The repair was delayed because the shop first waited for the replacement wheels and later discovered that additional parts also needed to be ordered. I wonder why the car was not fully inspected at the beginning so all required parts could have been ordered together. However, this delay was not my main concern. I informed the shop that I would pick up the car on June 1. When I arrived at 9:00 a.m., paid my deductible, and received the key, the car was still not ready in front of the shop. I had to wait for someone to bring it to me. When it arrived, it was wet and appeared to have just been washed. I inspected the replacement wheels and immediately noticed scratches. I took photos and asked an employee to inspect them. The person handling my case was unavailable, but another employee agreed that the wheels were scratched and took the car back for correction. The shop provided a rental car, but this situation should never have occurred. It appeared that no one had properly inspected the car before telling me it was ready. After the second repair, I discovered that the installed wheel nuts were different from the original ones and did not appear to be correct for my car. I explained this to the employee handling my case and showed him the original wheel nuts. Because the replacement wheels were the same model, the wheel nuts should also have been the same. However, he dismissed my concern and said he had installed whatever Honda provided. I later took my car to Doggett Honda Med Center, where the dealership confirmed that the installed wheel nuts were incorrect. They said the correct parts should match my original wheel nuts and advised me to return to the collision shop for replacement. I had already raised this issue with your shop and felt that my concern was ignored, so I decided not to return and waste more time and energy. I was also disappointed that the employee handling my case never apologized for the scratched wheels, the incorrect wheel nuts, or the inconvenience. I do not know whether anyone will review this feedback or take action. However, because of the poor final inspection, incorrect parts, repeated inconvenience, and lack of concern, I cannot recommend this collision shop to my friends or anyone else. I would not want anyone I care about to have the same experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Original repair done well and got my car back sooner than estimated. But, during the repair the passenger seat belt was moved off its track. Went back the next day, and they took it right away. No charge, and the fix was done within 30 minutes. Very happy with the professionalism. The exterior and interior cleaning done whenever I've been here has also been a really nice extra touch that I really appreciate
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
STAY AWAY FROM THIS PLACE!
Repair Quality - 0.5/5.0 -
Very bad customer service though Glen my estimator was polite but they did not gave the car back to me as promised. Even today upon inspecting it I discovered that there are still imperfections on the paint.
Customer Service - 0.5/5.0 -
Worst customer service
Returned Clean
My Experience - 5.0/5.0 -
Shout out to Raul for great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No comment Every promises was fulfilled & timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comment everything was timely done
Customer Service - 5.0/5.0 -
No comment
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Raul is excellent!! He deserves 5 stars!!
My Experience - 5.0/5.0 -
Very impressed!!!!!!! Thank you so much!!!!!! 💛💛
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great I really appreciate David and everything!!!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great first experience with doggett. Great staff and great work on my vehicle! Would highly recommend them to anyone