Domingo Vara Chevrolet

My Experience - 5.0/5.0 -

Daryl Penaloza assured me to give them a second chance since my last experience was horrible. I did and kept me updated on the status of my truck during the whole process. Daryl is a big win for Domingo Vara ! Will be coming back for future repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Daryl the estimator with the body shop at Vara assured me that he would be in contact and updating on the progress of my truck , since the last crew at Vara was very unprofessional and arrogant . Daryl won my confidence back and I will surely be back in the future for further repairs , recommendations to friends and family.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was awesome! The reps were helpful and explained everything thoroughly. My car was done and ready in less than a week. Super easy process!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks good

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work. Awesome service 👏

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0 -

You can count on them to do the job and do it right the first time

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

They did a great job

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The body work is immaculate; the paint was good; but my Hemi emblems on both sides of the fender are missing; and my rear license plate was lost along with a Dodge Challenger license plate frame;

Customer Service - 4.5/5.0 -

Very friendly

Returned Clean

My Experience - 0.0/5.0 -

On 8/19/2024 I was told my truck was ready for pickup. I went and picked my truck and when I brought it home I noticed damage to the roof. That damage wasn't there before and I spoke to Andres and he said to take it in the next day so he can take a look at it. The next day came and took it to Andres he drove my truck to the shop and when he came back claims that the damage wasn't caused by the mechanic. All I know is it needs to be repaired and ya'll need to check the cameras very well. I know it was damaged at your shop no doubt. I'm working with my insurance company and they are doing an investigation on this matter. You will be hearing from me and if I have to get a lawyer involved I will. I left very disappointed and you all have to take accountability of you all mistakes and accidents that are caused by your employees. I shouldn't have to make another claim with my insurance if the damage was caused by your worker and at yiur facility. I would greatly appreciate someone higher up to contact me asap regarding this matter at 210-386-2893. Thank you kindly.

Likely to Recommend - 5.0/5.0 -

For sure would recommend family and friends

Repair Quality - 5.0/5.0 -

Did a great job on my vehicle.

Customer Service - 5.0/5.0 -

Excellent!! Raquel was very pleasant.

Returned Clean

My Experience - 5.0/5.0 -

Thank you very much for the job well done on my car . And for rushing to get me my car..and everyone involved in doing so.thank you . God's Blessings be with you all .you. have a great team Rosemary Masch

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied. Very pleased with quantity work done on my Chevy car

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Checking my tires, there is a chunk missing out of the passenger side rear tire. We don't recall it being there before.

Customer Service - 4.5/5.0 -

Professional and kind

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Simao Almeida

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

I had to return. Back to domingo vara twice The bumper needed new items and for Overspray on the tailgate.

Customer Service - 4.0/5.0 -

The Gentlemen that work on my vehicle had a good personality. Including the shop manager

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Work was not done fully, and vehicle was damaged in the rear while there. Did not see this as I did not pick up due to living in another state. Process of being informed of repairs while being done as requested was not followed through on, and I was rushed to pick up due to insurance reasons. Would not bring my vehicle back.

Customer Service - 4.0/5.0 -

In person everyone was lovely.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

very nice work was done this truck i was very pleased p

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I’ve been waiting for a call back and I’ve called as well and it’s been two weeks and I have no response! I’ve needed my window tint fixed due to a scratch made by the person in charge of doing my window tint, I was told to call the week after I got my car because the person in charge of tint was off.. it’s been two weeks of calling them and no call backs to schedule a appt to fix an error done by the own collision centers tech in charge of tint!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Love it my car looks like Brand new again

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean