Don McGill Toyota
In operation 66 years.
Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Kept me informed along the way. Courteous people.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great and very helpful! Repairs on my vehicle were done before the expected repair date.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Need to go back something is loose
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took too long
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All is well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job with my repair. Great customer service, I really appreciate the frequent updates on the service.
Customer Service - 5.0/5.0 -
They were great.
Returned Clean
My Experience - 5.0/5.0 -
Really helpful staff! Very knowledgeable. Eager to help. Very satisfied with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great customer focus
My Experience - 5.0/5.0 -
Agradesco al departmento AUTO BODY SHOP DE DON MCGILL TOYOTA Kirkwood Por su excelente trabajo y su buen trato y servicio al cliente. Y por contar con personal muy profesional Y atentos como WILBER, Y LAS Chicas de front desk grasias por su amable trato. Altamente recomendado *****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I was disappointed in the lack of communication and professionalism with the person handling our repair. When I went to pick the car up there were several areas that had to be reworked. I then spoke to the manager of the body shop and he assured me the issues would be taken care of. If it wasn’t for him stepping in, this review would have been a 1 and I would have taken the vehicle to another shop.
Customer Service - 1.5/5.0 -
The person handling the repairs informed me that he preferred to communicate via email; but I had to follow up on emails I sent that he never bothered to respond to. One of the women working at the front desk was rude and visibly irritated when a question was asked.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend the shop to a friend or family member.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wilber and his team did an excellent job. I am very pleased. They all deserve a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wilber and his team in the Body Shop did an excellent job!. Please convey my thanks to them. Thank you.
Customer Service - 5.0/5.0 -
Perfect.
Returned Clean
My Experience - 0.0/5.0 -
I expected a much higher standard of service and quality control from Toyota. After picking up my 2025 Grand Highlander XLE following repairs, I noticed that the wheel arch fender trim was coming unclipped with a visible gap. Worse, the rear bumper was loose, and the staff member had to pop it back in by hand right there in front of me when I brought the vehicle back. While the shop took care of it on the spot, these obvious defects should have been caught before releasing the vehicle to me. Very disappointed with the initial oversight.
Likely to Recommend - 2.0/5.0 -
Not DonMcgill. I expected a much higher standard of service and quality control from Toyota. After picking up my 2025 Grand Highlander XLE following repairs, I noticed that the wheel arch fender trim was coming unclipped with a visible gap. Worse, the rear bumper was loose, and the staff member had to pop it back in by hand right there in front of me when I brought the vehicle back. While the shop took care of it on the spot, these obvious defects should have been caught before releasing the vehicle to me. Very disappointed with the initial oversight.
Repair Quality - 2.0/5.0 -
. I expected a much higher standard of service and quality control from Toyota. After picking up my 2025 Grand Highlander XLE following repairs, I noticed that the wheel arch fender trim was coming unclipped with a visible gap. Worse, the rear bumper was loose, and the staff member had to pop it back in by hand right there in front of me when I brought the vehicle back. While the shop took care of it on the spot, these obvious defects should have been caught before releasing the vehicle to me. Very disappointed with the initial oversight.
Customer Service - 2.0/5.0 -
I expected a much higher standard of service and quality control from Toyota. After picking up my 2025 Grand Highlander XLE following repairs, I noticed that the wheel arch fender trim was coming unclipped with a visible gap. Worse, the rear bumper was loose, and the staff member had to pop it back in by hand right there in front of me when I brought the vehicle back. While the shop took care of it on the spot, these obvious defects should have been caught before releasing the vehicle to me. Very disappointed with the initial oversight.
My Experience - 5.0/5.0 -
I'm very satisfied with the work that was done on my car.