Don McGill Toyota

4.5 (5,637reviews)
91%
11800 Katy Freeway,  Houston,  TX  77079

In operation 66 years.

Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (5,637)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Several my friends already asking, I said “ Don McGill TOYOTA Collision Repair Center.

Repair Quality

Excellent! Looks like a New Car. Thanks to Mr. Kelvin Levi’s and all pros. We are very happy to driven shiney car.

Customer Service

Excellent! Looks like a New Car. Thanks to Mr. Kelvin Levi’s and all pros. We are very happy to driven shiney car.

Returned Clean

Likely to Recommend

Repair Quality

Friendly & professional- got the job done!

Customer Service

Returned Clean

My Experience

I had a bad experience with the collision center at Don McGill Toyota one of the associates Calvin was very rude Toyota had my vehicle for over three weeks, said it was ready. When I go pick it up, there was still imperfections. In the paint I was told I was gonna be contacted by a collision center manager today. Never got a call. I'm very disappointed. I regret taking my business to toyota, I spent $5200 and couldn't even get my truck washed.that's not good business a furthermore, someone disconnected the cameras in my vehicle

My Experience

The collision center is excellent. My car looks better than new. They kept me updated and were very professional, responsive, helpful and knowledgeable. Everyone was very friendly. I give my highest recommendation to the Toyota Collision Center. They are the best!

Likely to Recommend

I highly recommend you have your car repaired here. Everything was done with precision.

Repair Quality

Superb service! All repairs were done exceptionally.

Customer Service

Top notch personnel. Alex Rosales was fantastic. He kept me updated and was very professional and helpful.

Returned Clean

Likely to Recommend

Great job

Repair Quality

My vehicle looks great!

Customer Service

Great staff!

Returned Clean

My Experience

INCREDIBLE CUSTOMER SERVICE.

My Experience

Great job! Looks brand new

Likely to Recommend

Repair Quality

Customer Service

During my visit, my only interaction was with the estimator. He was pleasant and professional, making the assessment process smooth and clear.

Returned Clean

My Experience

Wilbur and the ladies at the front desk were very helpful and professional throughout the entire process!

My Experience

My car was struck on the left side by another driver. Although the impact occurred on one side, the force of the collision caused the entire rear bumper to shift. As a result, both taillights were damaged and broken. During the inspection, I was told that it was impossible for both taillights to have been broken because the impact was only on the left side. I am not a collision repair expert, so I cannot explain the mechanics of how the damage occurred. However, I can only describe what happened and the condition of my vehicle after the accident. Both taillights were broken in the same area where the bumper had shifted. I contacted my insurance company, and they informed me that they had spoken with your office. They also explained that the final decision regarding the repair was yours, and that you decided not to replace one of the taillights. I find it disappointing that my account of the accident appears to have been dismissed. I have been honest about what occurred and have no reason to misrepresent the damage. How not to consider the possibility that the force of the impact caused damage beyond the initial point of contact?!

Likely to Recommend

Repair Quality

My car was struck on the left side by another driver. Although the impact occurred on one side, the force of the collision caused the entire rear bumper to shift. As a result, both taillights were damaged and broken. During the inspection, I was told that it was impossible for both taillights to have been broken because the impact was only on the left side. I am not a collision repair expert, so I cannot explain the mechanics of how the damage occurred. However, I can only describe what happened and the condition of my vehicle after the accident. Both taillights were broken in the same area where the bumper had shifted. I contacted my insurance company, and they informed me that they had spoken with your office. They also explained that the final decision regarding the repair was yours, and that you decided not to replace one of the taillights. I find it disappointing that my account of the accident appears to have been dismissed. I have been honest about what occurred and have no reason to misrepresent the damage. I guess many people tried to lie about these situations but this wasn’t the case. Work done was very good on the repair part anyways. The insurance was willing to pay for the damage and you decide not to do it just because “you didn’t believe it”.

Customer Service

My Experience

Car looks excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Condition was restored to like-new! Very satisfied with the repair.

My Experience

It was a seamless and easy process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No comments

Repair Quality

Customer Service

Good service.

Returned Clean

Likely to Recommend

Repair Quality

Did a good job on my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a good job! Had one minor inconvenience and they fixed it right away.

Customer Service

My Experience

I am extremely disappointed with the work that was done on my car. Nearly every area that was repaired shows poor workmanship and an unacceptable paint job. In addition, my dashboard was damaged, and a small trim piece near the window is now missing. The replaced window glass does not match the other windows and is noticeably different in appearance. The most concerning issue is the roof paint. The color does not match the original factory paint, and the difference is clearly visible to anyone who looks at the vehicle. The quality of the repair falls far below what I expected, and I am very dissatisfied with the condition in which my car was returned.

My Experience

Wilber was very responsive to my emails and I am more than satisfied with my experience.