Don McGill Toyota

4.5 (5,655reviews)
92%
11800 Katy Freeway,  Houston,  TX  77079

In operation 66 years.

Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (5,655)

Likely to Recommend

Repair Quality

Repair not complete, left fog light not working, steering wheel wobbles sibnificantly

Customer Service

Poor response

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I appreciate the super friendly service, and be honest help. Thanks a lot guys!

Customer Service

Returned Clean

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Customer Service

My Experience

Thanks to everyone at Don McGill for a job well done on my car. Very pleased.

Likely to Recommend

A 1 cos 0 is not an option

Repair Quality

Main repair was great. But they then dented my tailgate while doing the repair.

Customer Service

The client facing people were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

only actually talked to someone once

Returned Clean

Likely to Recommend

Repair Quality

The repair was done but the quality presented at the time of pick up was not good. But they offer to redo the repair, the second time was very presentable and the quality was very well presented.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I did not feel like I was communicating with reasonable or timely manner. There is still a part missing from the rear light repair.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

depends on how well they do this 2nd time around

Repair Quality

they did a bad job on my bump where you can see the 2 different colors of black on the bumper. i have to take it back tomorrow so they can redo the whole bumper

Customer Service

they said they will fix the problen right away

Returned Clean

Likely to Recommend

Repair Quality

Had to take the vehicle back in after picking it up because the work was not complete.

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Repair Quality

Customer Service

Returned Clean

My Experience

I was so surprised at the level of service I received! From the moment I was trying to find the location & met Lonnie I instantly knew me & my car would be taken care of. Both of the ladies at the cashier booth were also wonderful when I checked out tonight-1-23-15. My car was cleaned- what a wonderful surprise! You should be very proud of your staff! They ALL represent your dealership at a very high level.

Likely to Recommend

Repair Quality

I can't rate it because my car isn't ready for me to pick up

Customer Service

Don't know. My car isn't ready.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean