Don McGill Toyota
In operation 66 years.
Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0
Likely to Recommend - 3.0/5.0 -
Although they were friendly, I believe smaller companies service a lot better.
Repair Quality - 3.5/5.0 -
The front looks fine, but my mirror is broken during the repair process.
Customer Service - 5.0/5.0 -
Customer service personnel were great. Very friendly and accommodating. Really tried to do what they needed to help you out.
Returned Clean
My Experience - 0.0/5.0 -
There is a clear distinction between the new paint and the old. If there is no way around this, I do understand. Thanks for taking care of my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took almost 2 weeks waiting for the door to come to the shop and almost another 2 weeks to install
My Experience - 5.0/5.0 -
Expeditious and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Collision center was great! Professional, friendly and knowledgeable. Service Center? Let's just say I've learned that Toyota dealerships in Houston are pretty bad compared to where I purchased/first maintained my car. I'll probably try Sterling McCall as a last ditch effort or maybe take care of my car whenever I'm able to visit my parents in Dallas.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
The people I worked with from Geico and Enterprise were absolutely great. The receptionists at the collision center desk were friendly and helpful but overall I'm pretty underwhelmed by the interpersonal skills and knowledge of the people I first interacted with at the service center. When I pulled up I mistakenly came to the service center, and someone came by to put the floor protectors on my car. I asked him where the claims adjusters were, he stared at me blankly and then told me I was in the right spot. A few employees at the front desks were chitchatting with customers that were not in line for 10 minutes before helping me only for someone else to tell me I was not anywhere near the Collision center. I think if you're not going to train your employees to be able to help motorists, fine. Just put a sign or two somewhere so I can help myself.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
late response
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The parts availability was poor and took way too long. Several ink pins and change were stolen from my center console while in service.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repaired front end feels loose. Workers stole change and pens from my console.
Customer Service - 3.0/5.0 -
too slow to get parts; took 2 weeks
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Twice I was called to come pick my car up, and both times it was not complete. There is still a part missing.