Don McGill Toyota

4.5 (5,647reviews)
92%
11800 Katy Freeway,  Houston,  TX  77079

In operation 66 years.

Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (5,647)

My Experience

Fantastic repair job. Above my expectations. Thank you all for taking such great care with my car. You even cleaned the inside and out. Great job guys!!

Likely to Recommend

Repair Quality

You guys exceeded my expectations great job . You even detailed the car inside and out.

Customer Service

They were all helpful and friendly

My Experience

I had a great experience. Alex was absolutely great to work with. Very professional and went above and beyond in customer service. Check out with Destiny was smooth. She was also professional and personable. Huge shout out to the whole staff.

My Experience

I would prefer a simple word for the process: Not daily but something like this; Thurs--parts received Mon- damaged parts removed Tuesday- new parts in painting We’d-reassembly Thursday- internal inspection Friday- quality check Monday- car wash/vacuum Tuesday-final check

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Don'McGill staff is awesome ❤️❤️.

Repair Quality

They did a wonderful job on my vehicle. I love their work, very outstanding. Thanks alot Kevin you is a hard worker. Thank ,Mary. Williams

Customer Service

Very kind and friendly ready to help you as soon as you come in the door. Smile when all customers walk in not just me but all customers. You all has great staff

My Experience

Likely to Recommend

Repair Quality

Everything was excellent!

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Delighted! You did what you said (what I needed), when you said and how you said, and got me back on my wheels!

Likely to Recommend

Repair Quality

Good repair carried out expeditiously and courteously. Brilliant!

Customer Service

Marina and Mía were super, and the only folks I really talked to.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Lawrence Vessel, II

My Experience

All was done good thanks.

Likely to Recommend

Never had any issues before when y’all

Repair Quality

Just a small issue with communication from the insurance company regarding approval of the paint after they gave the wrong paint approval wasn’t y'all's fault it was theirs. That’s the only problem I had because it just took longer to get my car back, which kept me having to keep the rental car for too long

Customer Service

The only problem I had was, I had to keep the rental car through the whole weekend, which made me have to pay more out-of-pocket because the insurance company that was paying did not pay for the extra insurance coverage. If the paint approval code would’ve been done properly with the communication between Don Mc Gill and the insurance company that might’ve been not an issue

Returned Clean

My Experience

You need to stock more basic parts on location

Likely to Recommend

Repair Quality

I would recommend you stock more basic parts. It.doesn"t make any sense having to wait on a taillight assembly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I noticed the head lights are off brand. It’s not as bright and wide as the original lights I had.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Your team was exceptionally nice. Kelvin had a genuine concern and explained all the details needed to repair my car. He was trully professional and caring. I felt I was in good hands with him and the receptionist. If you were to ask me to rate them, it would be overwhelmingly 10 out of 10. 💯 % satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Estoy muy contention como isieron el trabajo muchas gracias mi carro fue comprado ay gracias

Likely to Recommend

Repair Quality

Customer Service

Lucia was very detail-oriented, patient, and helpful throughout this collision repair process. She answered all my questions, kept me updated by phone, and explained what I needed to be aware of. She helped guide me through a stressful and unpleasant experience with professionalism and kindness.

Returned Clean