Don McGill Toyota

4.5 (5,654reviews)
92%
11800 Katy Freeway,  Houston,  TX  77079

In operation 66 years.

Don McGill Toyota a family owned auto repair business that has been in business over 60 years. here at DMTH Certified Collision Center our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Mr. McGill is dedicated to customers as well as employees. Our Collision Center is known for its customer service, honesty and will do everything possible make and want you completely satisfied. we have a team of certified professionals, the newest Hunter Alignment Machines, Car O Liner welding machines, Proper Tools, access to data/technology to repair your vehicle correctly. we want a relationship with our customers, to be a repair place you can call on for any of your auto needs/help/information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (5,654)

Likely to Recommend

Repair Quality

I noticed the head lights are off brand. It’s not as bright and wide as the original lights I had.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Your team was exceptionally nice. Kelvin had a genuine concern and explained all the details needed to repair my car. He was trully professional and caring. I felt I was in good hands with him and the receptionist. If you were to ask me to rate them, it would be overwhelmingly 10 out of 10. 💯 % satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Estoy muy contention como isieron el trabajo muchas gracias mi carro fue comprado ay gracias

Likely to Recommend

Repair Quality

Customer Service

Lucia was very detail-oriented, patient, and helpful throughout this collision repair process. She answered all my questions, kept me updated by phone, and explained what I needed to be aware of. She helped guide me through a stressful and unpleasant experience with professionalism and kindness.

Returned Clean

My Experience

Likely to Recommend

Me gusts como trabaja toyota

Repair Quality

Exelente servicio

Customer Service

Bueno

Returned Clean

Likely to Recommend

Repair Quality

I had to speak with the manager to get accurate information. The employee assigned to my case gave me different answers, and I would not have gotten my car back in an acceptable amount of time if I had continued working with him.

Customer Service

The manager was great. He was faithful to return my calls and was faithful to his words to me. He also went over and above to find the part that was needed.

My Experience

Te collision repairs were done in a timely manner. Wilbert was very thorough with the inspections ti find every problem caused by the accident. The team handled the quotes with the Insurance to have the repairs approved. At the end, our Tacoma came out like new out of the shop. Thanks.

My Experience

The staff is very friendly and kept me well informed throughout the process. This is the second time I’ve (sadly) had to use to collision center at Don McGill and once again they have done an amazing job. I can’t recommend them enough

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very disappointed with the lack of communication and transparency during this repair process. I had many questions that were not fully answered, updates were delayed, and it was difficult to get through to someone consistently. I also was not given a clear timeline for the repair steps, including the insurance supplement process after a damaged part was discovered. At pickup, my vehicle had a camera-system warning triangle that was not there before, which added to my frustration. I have already discussed these concerns with Ms. Huffman, but I want them documented here as well.

My Experience

My Experience

Everything was great!

Likely to Recommend

Repair Quality

Customer Service

Everyone at Don McGill Collision center was friendly and they helped me through each step of the process.

Returned Clean

Likely to Recommend

Repair Quality

The repair took more than 3 weeks, and a sensor was not calibrated correctly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and appreciated the text updates .

Customer Service

Awesome

Returned Clean

My Experience