Downtown Collision,Llc

4.9 (492reviews)
98%
509 Frazier Avenue,  Santa Rosa,  CA  95404

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter

Reviews (492)

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Repair Quality

excellent work

Customer Service

friendly, patient with answering my questions and a beautiful job repairing my van.

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Great job! Work around my busy schedule

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Quick, easy, & beautiful

My Experience

The staff was courteous and kept me informed. They answered all my questions.They made me feel comfortable coming to the collision center. Great job!

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Excelente servicio

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Customer Service

Excelente work

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great job

Customer Service

friendly staff great work

My Experience

The performance of the repair job is timely and effectively.

Likely to Recommend

I would love to have them do the repair in the future.

Repair Quality

Yes, it done professionally.

Customer Service

The repair is complete effective and satisfactory. Excellent service!

My Experience

I appreciate the quality of work done on my car. Also I was impressed with the efforts to get the job done in a timely manner. The car came back sparkly clean inside and out. Gabriel was communicative throughout the process. great job all the way around!

My Experience

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It looks great

Customer Service

They did a great job and are super nice always keeping me informed.

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I would absolutely highly recommend downtown collision to anyone I know who needs bodywork

Repair Quality

My car looks brand new, cleaned inside and out even the mud inside of the tires on the brakes were cleaned.

Customer Service

I had the most wonderful experience with Gabriel at downtown collision . My car was returned looking brand spanking new. I will be referring all of my friends who need body service to downtown collision thank you very much for your kindness and consideration as well as excellent work.

My Experience

Nice costumer service great service and excellent job

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Customer Service

excellent prompt service

My Experience

Went in per a recommendation from my insurance company for my cracked front bumper after somebody backed into my car. Dropped off on a Wednesday morning and ready to be picked up the next afternoon. Process was smooth and the staff was very easy to work with and answered any questions I had. Definitely would recommend

Likely to Recommend

Repair Quality

Customer Service

Always great work and fast too!