Drumond Auto Body

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Overall wasn't too bad but coming in for an 8 AM appointments I had to wait. Picking up my car could took more than 30 minutes and I thought it would take 10

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

I had made 8 AM appointments and had to wait for both. People didnt seem to be ready for me at 8am

My Experience - 5.0/5.0 -

Overall, the team took great care of responding and answering any questions that i had. My car repair was perfect and looks just how I bought my car. They even went out the way to make sure my car was spotless during pickup. I would 10/10 recommend.

My Experience - 5.0/5.0 -

They did an awesome job on my repair and then cleaned the inside of my car. THAT was a wonderful surprise.

My Experience - 5.0/5.0 -

Good service, from friendly and helpful coordination with the front desk, to great work with the repairs. It looks like new! And appreciate you handling all the work with GEICO and Enterprise rent a car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I recently had my car repaired at Drummond Auto Body, and I couldn’t be happier with the experience. From start to finish, they were professional, honest, and easy to communicate with. They took the time to explain what needed to be done and kept me updated throughout the process. The quality of the work was excellent — my car came back looking great, and you can tell they pay attention to detail. Everything was handled efficiently, and the turnaround time was better than I expected. It’s clear they care about doing the job right and making sure customers leave satisfied. I highly recommend Drummond Auto Body to anyone looking for reliable, high-quality repairs. I’d definitely trust them again with my vehicle.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Iam absolutely will introduce the shop to my friends or networks for the needed services.

Repair Quality - 4.5/5.0 -

Iam very satisfied with the service you gave to me with my car repairing. Especially a huge thanks to Ms Junia. She is very capable, professional, hands on and taking care for me from A-Z. She was not only dealing with the other insurance to manage the whole process on my behalf but also working with the rental car company to get me the best deal we could have. I felt vert grateful with her support and for sure will introduce your place to my friends and networks whoever need the service.

Customer Service - 5.0/5.0 -

Iam very satisfied with the service you gave to me with my car repairing. Especially a huge thanks to Ms Junia. She is very capable, professional, hands on and taking care for me from A-Z. She was not only dealing with the other insurance to manage the whole process on my behalf but also working with the rental car company to get me the best deal we could have. I felt vert grateful with her support and for sure will introduce your place to my friends and networks whoever need the service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The service was excellent.

My Experience - 5.0/5.0 -

The car looks amazing very happy with the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am really impressed with a fast service and delivery. I am also really pleased with the constant updates and the customer service. Great job overall!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had my car repaired after a collision at Drumond Framingham. From the beginning to the end of the process, the service was excellent. They have mastery over all phases and they knew how to clarify and help me with everything. I highly recommend the service

Customer Service - 5.0/5.0 -

I had my car repaired after a collision. From the beginning to the end of the process, the service was excellent. They have mastery over all phases and they knew how to clarify and help me with everything. I highly recommend the service

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

For every aspect of the engagement, I would rate them higher than a 10.

Repair Quality - 5.0/5.0 -

Were thorough in identifying and executing what needed to be done. The replacement parts fitted and looked like when the car was brand new.

Customer Service - 5.0/5.0 -

Very friendly and thorough. Kept me informed on progress of repair. Completed work within estimate and within schedule. Car looked like new after work was completed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was friendly, and they got my car fixed quickly. I particularly appreciated the feedback and the explanation of the steps they were taking along the way.

Customer Service - 5.0/5.0 -

The service was friendly, and they got my car fixed quickly. I particularly appreciated the feedback and the explanation of the steps they were taking along the way.

My Experience - 5.0/5.0 -

You guys did an amazing job on my car. From the repair to the detailed work inside and even added all 4 hubcaps which was great!!! I would definitely recommend to every one. Thank you so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0