D&S Automotive Collision Elyria

5.0 (329reviews)
100%
747 Sugar Lane,  Elyria,  OH  44035

In operation 49 years, 3 years at this location.

D&S Automotive is home to one of Northeast Ohio’s largest and most respected collision repair and service centers now serving the Westside of Cleveland. Having been in business since 1977, we specialize in performing quality repairs and providing unrivaled customer experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (329)

Likely to Recommend

Repair Quality

D&S automotive Elyria is the place to go when you have collision needs! They do an excellent job and quality work. They take good care of your car and go above and beyond with things like a car wash, filling up your tank, waxing, etc. (things they don't need to do but do it anyway!). Thank you for making what could have been an unpleasant experience very pleasant!

Customer Service

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My Experience

Completed the quickly and looks excellent.

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Repair Quality

We have used D&S for years and we have always been completely satisfied and never disappointed. Great people, competent, helpful, courteous, and respectful; we would never go anywhere else for auto collision damage.

Customer Service

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Likely to Recommend

Great place

Repair Quality

The painter is the best on the planet he shurly is not being payed for his worth

Customer Service

The painter is the best on the planet he shurly is not being payed for his worth

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Repair Quality

Customer Service

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Repair Quality

They were all terrific great staff there in Elyria Ohio

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Repair Quality

Nice job. Was completed earlier than expected.

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Repair Quality

Im very happy

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this is the 2nd time i have used them for auto repair. very highly recommended

Repair Quality

very high repair quality. very professional staff.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

The timeline became muddled and was extended for a variety of reasons. Otherwise, customer service was great, the estimate and work order were clear, and the work was of very high quality.

Customer Service

Generally frequent and clear communication.

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I liked the attitude and and performance of all.

Repair Quality

See no problems. The work was good.

Customer Service

Very friendly.

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Repair Quality

Hard to imagine that it's been over 25 years since we needed body work on any of our vehicles. At the time, we went to Smitty's Auto Body. When we recently needed repair on one of our vehicles, we went to the same body shop, but now under new ownership. We were told most of the same people still worked there. It gave us confidence to secure their shop for our body work, as we had excellent service at that time. D&S FAR exceeded our expectations. From the front desk, we were met with a smile, a friendly face and a very helpful attitude. She assured us we would have no other concerns; they would take care of everything. We did not have to worry about dealing with the insurance or securing a rental car. We were updated throughout the process and reassured there were no unforeseen issues. There were no delays, and our vehicle was actually ready ahead of schedule. At pickup, the owner made sure we were satisfied with their work, thanked us for using D&S, and took care of returning rental car to Enterprise. We HIGHLY recommend D&S to anyone needing small or major repairs to their vehicle. You will be assured of no worries or concerns from beginning to completion of repairs. You will be greeted by friendly staff - from the front desk, service workers, as well as the owner - and will be treated as a valued customer. There is also no question of repair costs, as we received a very detailed itemized receipt for every part and every minute spent on repairs.

Customer Service

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Likely to Recommend

Yes the quality of the work is excellent I would definitely recommend you guys

Repair Quality

Yes you guys did a great job thank you

Customer Service

Very pleasant to work with and very friendly

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Repair Quality

Car looks great! Will definitely come back

Customer Service

Everyone very friendly and polite

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Repair Quality

Loved the interior cleaning too!

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