Duke Collision Inc

My Experience - 5.0/5.0 -

Great communication and a wonderful job at completing the repair

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repair was done in a very timely manor. I was very surprised that we were able to get in as quickly as we did. The dents were completely removed and the paint matched without any flaws.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

All n the first email.

Repair Quality - 5.0/5.0 -

Hello, I wanted to take a moment to complete my survey feedback and personally thank your team for the outstanding job on my vehicle. The front bumper replacement was done flawlessly, and I’ve had no issues at all since picking up my car. Everything looks great, and the quality of work truly shows. I also really appreciated the loaner vehicle—it made the entire process smooth and stress-free. From start to finish, your communication and customer service were excellent. I was kept informed throughout, and everyone I interacted with was professional, courteous, and helpful. If I could offer just a small suggestion, it would be to continue doing exactly what you’re doing—clear communication and setting expectations made a big difference in my experience. Overall, I’m extremely satisfied and would absolutely recommend Duke Collision to others. Thank you again for a job well done! Best regards, Corey McGee Sr.

Customer Service - 5.0/5.0 -

All in the first message.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I HAVE AND WILL AGAIN

Repair Quality - 5.0/5.0 -

AWESOME WORK!! I LOVE THESE GUYS

Customer Service - 5.0/5.0 -

AWESOME WORK!! I LOVE THESE GUYS

Returned Clean

My Experience - 5.0/5.0 -

Duke Collision was great to work with: professional and eager to please with excellent customer service.Being Toyota certified was important to me. Hope to never use them again, but if I do, I’d recommend them to all my Toyota friends!

Likely to Recommend - 5.0/5.0 -

If I could submit a 11 rating I would. Whole process was seamless transparent and painless!

Repair Quality - 5.0/5.0 -

Could not tell I was in a bumper accident!

Customer Service - 5.0/5.0 -

Katherine was awesome! Patient with me, explained everything with no surprises

Returned Clean

My Experience - 5.0/5.0 -

The entire process of my auto repair was seamless and a pleasure to work with DUKE collision. We are extremely satisfied with the final work and was surprised and very happy that they washed and cleaned the car before returning it.

Likely to Recommend - 5.0/5.0 -

We would definitely recommend people working with DUKE collision

Repair Quality - 5.0/5.0 -

We were very happy with our service at DUKE collision. They made it super simple throughout and I loved getting the daily updates.

Customer Service - 5.0/5.0 -

Everyone was super friendly and helpful.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

I have recommended you all based On quality of work and communication. But the lack of communication this time bothered me.

Repair Quality - 5.0/5.0 -

Looks great from what I can see.

Customer Service - 4.0/5.0 -

I’ve worked with you all 2 times before and I have to say communication was lacking this time. Last time I had text updates and clear communication. This time I had to call for status was not notified that a part was being delayed. If I didn’t call I had no communication. Every one k did talk to was pleasant it was just lacking this time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0 -

Cris is what you'd hope for in customer service.

Returned Clean

My Experience - 5.0/5.0 -

You all did a great job in repairing my car. I left an amazing review on google to help more people find your company.

Likely to Recommend - 5.0/5.0 -

I would recommend to a friend and colleague.

Repair Quality - 5.0/5.0 -

Duke Collision did an amazing job with my 2025 Toyota Camry repair. The communication with Katherine and Chris was excellent. The shine on my car after the repair complete was better than I expected. I was satisfied with the overall experience at Duke Collision.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your professionalism. For the updates & especially the timely Manner job was complted & Point of contact if needed. Thank you all if Duke Collision staff. Would HIGHLY recommend your business. Mr. William Sublett 2026 Buick Encore

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I really happy with the work you guys did to my car! It looks like a brand new car.

Customer Service - 5.0/5.0 -

All of the people that work at Duke collision are all nice!

Returned Clean